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Topic: Need help with refund (Read 1962 times)
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Johnson11
Newbie
Posts: 6
Need help with refund
«
on:
May 12, 2018, 03:25:39 AM »
h
«
Last Edit: January 15, 2019, 10:01:07 AM by Johnson11
»
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Johnson11
Newbie
Posts: 6
Re: REFUND PLEASEEE
«
Reply #1 on:
May 12, 2018, 04:09:23 AM »
if anyone can actually help me( a staff) please email me for more personal info like the card i used
«
Last Edit: January 15, 2019, 10:01:26 AM by Johnson11
»
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76035
Re: REFUND PLEASEEE
«
Reply #2 on:
May 12, 2018, 05:15:12 AM »
->
https://support.avast.com/article/24/
(Orders and Renewals)
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Johnson11
Newbie
Posts: 6
Re: REFUND PLEASEEE
«
Reply #3 on:
May 12, 2018, 05:31:33 AM »
as i said i dont have acces to my account because i forgot it
ive tried contacting they never answer my calls or emails
PLEASE I NEED A REFUND AND MY SUBSCRIBTION CANCELED
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76035
Re: REFUND PLEASEEE
«
Reply #4 on:
May 12, 2018, 06:04:37 AM »
Hi, I reported it for you.
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Avast Wissenswertes (Downloads, Anleitungen & Infos):
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Johnson11
Newbie
Posts: 6
Re: REFUND PLEASEEE
«
Reply #5 on:
May 12, 2018, 06:06:34 AM »
thank you its been so long and i havent had a reply, i know im being quite dramatic but 63.24 is alot especially if you're a student.
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76035
Re: REFUND PLEASEEE
«
Reply #6 on:
May 12, 2018, 06:07:22 AM »
You're welcome.
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Avast Wissenswertes (Downloads, Anleitungen & Infos):
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Johnson11
Newbie
Posts: 6
Re: REFUND PLEASEEE
«
Reply #7 on:
May 12, 2018, 03:11:35 PM »
when would i hear back from them.
im just panicking because i dont want another charge.
are you able to get them to prioratise mune abit more?
«
Last Edit: May 12, 2018, 03:39:58 PM by Johnson11
»
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76035
Re: REFUND PLEASEEE
«
Reply #8 on:
May 12, 2018, 03:48:43 PM »
Quote from: Johnson11 on May 12, 2018, 03:11:35 PM
when would i hear back from them.
Probably on Monday (support only works on weekdays).
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Avast Wissenswertes (Downloads, Anleitungen & Infos):
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Johnson11
Newbie
Posts: 6
Re: Need help with refund
«
Reply #9 on:
May 14, 2018, 04:50:52 AM »
its been almost 4 days, avast still hasnt done anything. im just panicking, sorry.is anyone able to see if my ticket is at a priority or has been sent
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bob3160
Avast Überevangelist
Probably Bot
Posts: 48611
64 Years of Happiness
Re: Need help with refund
«
Reply #10 on:
May 14, 2018, 02:52:10 PM »
Let's be a bit realistic, You posted the request on 5/11/2018 in the evening.
There was a weekend to consider. It usually takes 5-7
business
days.
Please have some patience.
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