Version: 18.6.2349

[janetofficeworker]

Avast Forum Team:

Your new version seems to work very well, but I noticed my customized Quick Scan takes much longer to run than usual.  It jumped from about 28 minutes daily to (as of 9/19) one hour.  The first incremental change was to approximately 35 minutes, then came 40 minutes, until reaching the one hour mark today.  Perhaps my laptop's system is failing, except the scan's run time seemed fairly consistent until recently.  I didn't change the schedule, and only modified the settings after noticing the apparent sluggishness, by subtracting one folder to see if that helped the scan move along. No help, though.  In fact, if anything, subtracting the folder seemed to cause further delay, thus leading to today's hour-long scan.  Not really, but sort of . . .  Is this a known bug?  I can wait for a bug resolution, but am nonetheless curious. 

Thanks very much.

Avast Free Antivirus
Version 18.6.2349
Build 18.6.3983.371
Windows 10 Pro
Chrome browser
64-bit
HP laptop

--jjb

 

[REDACTED]

Hi,

After updating to this new version everything that has a link in it being skype, email ..... pops up with a threat being detected. If you turn off your web shield it stops but keeps on popping up when you have it turned on. None of the threats are to known sites with issues but merely to Microsoft (skype) and emails to know "good" sites.

Please can you assist with how to resolve the issue.

[REDACTED]

After your last update all PC computers in our company (5 of them) were crazy. Every few websites very good known url addresses, are blocked by avast with a note:
"We stoped the connection with a file HTML:Script-inf, because was infected with a virus...." - and here avast gives a name of a web address that was put into a browser.
This is nuts, Avast even bloced it's own website avast.com for the same reason. So something here is very wrong. Please help quick, we can't work with this issue and we can't work without antivirus as well

[mchain]

Reported to Avast.

[Tangy]

This morning after turning my pc on, avast tray icon informed me that my system was not secure. I clicked resolve problem via GUI and after a few minutes had elapsed avast asked me to reboot, which I did. Then my PC for some reason performed a CHKDSK. There was something downloading and then Avast asked me to reboot once again. I did so. Bottom line is that my programme was updated to latest version despite the fact I had set programme update to manual. Am I going to complain about it ? Hell no, latest version is running smoothly and my PC is working like a Swiss clock. The GUI is a bit on the large side thus demonstrating that Avast still has some consideration for senior citizens. 

[nightshade]

Windows 7, keep getting unknown error when trying to update program.

[bob3160]

Windows 7, keep getting unknown error when trying to update program.

Screenshot might help.
Have you tried Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

[nightshade]

Trying repair just now.

[bob3160]

Do a clean install.

[DavidR]

Well it should be there in the Control Panel directions as Bob mentioned.

Looks like there is something more serious if the Repair option isn't there.  A clean reinstall of Avast (in Bobs post) would be your next step

[nightshade]

A repair didn't help, will try a complete install

[nightshade]

Clean install didn't help.

[nightshade]

It worked eventually.

[bob3160]

You're welcome.

[nightshade]

Thanks guys