Avast Blocking Access to Internet After Update 18.6.2349

[bob3160]

Several days have passed since the last substantive replies for this problem.  I have put in all Avast/M'bytes exclusions.  I have uninstalled (clean uninstall) and reinstalled Avast.  These did not work.  I contacted Avast tech support and was strongly urged to spend money for "advanced diagnostics" (shame!).  Are Avast programmers/developers working on this?

Have you tried to totally remove Malwarebytes to see if that clears the problem
This would include downloading and running MB-Clean. You can download that tool from
https://forums.malwarebytes.com/topic/196955-malwarebytes-support-tools/

[stsargent]

SUCCESS
I did following (using helpful info in earlier posts *)

Downloaded AvastClear.exe and avast_internet_security_setup_offline.exe
Uninstall of Avast Internet Security via Control Panel
Ran AvastClear (went to Safe mode when asked)
Install
Setup
Connected Wifi
Activated ( ie I am using paid version)
Completed setup.

Took a about 60 minutes (mostly: download, reading, checking, documenting,  restorePoint  and other paranoid behavior <grin>)

A BONUS: Behavior shield now can be switched ON (previously I could not get the ON setting to Stay]


-------
Reference the helpful POST by bob3160
"Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A"

[bob3160]

Good news. Happy to help.

[REDACTED]

I was using Avast Free Version, but Avast keeps showing pop-up about upgrade to Premium Avast. I did upgrade, paid the money and then lost the Internet connection. Well done from Avast! Keep user stay away from the Internet is the safest way to protect computer

[bob3160]

I was using Avast Free Version, but Avast keeps showing pop-up about upgrade to Premium Avast. I did upgrade, paid the money and then lost the Internet connection. Well done from Avast! Keep user stay away from the Internet is the safest way to protect computer

Is your Firewall set to Private
More help here, https://help.avast.com/en/av_free/12/page_fw_settings.html

[REDACTED]

I was using Avast Free Version, but Avast keeps showing pop-up about upgrade to Premium Avast. I did upgrade, paid the money and then lost the Internet connection. Well done from Avast! Keep user stay away from the Internet is the safest way to protect computer

Is your Firewall set to Private
More help here, https://help.avast.com/en/av_free/12/page_fw_settings.html

What do you mean?

[Pondus]

  What do you mean?

Firewall network profile. Puplic or private

https://support.avast.com/en-eu/article/Antivirus-Firewall-Application-Rules

https://help.avast.com/en/av_free/12/page_fw_settings.html

[REDACTED]

  What do you mean?

Firewall network profile. Puplic or private

https://support.avast.com/en-eu/article/Antivirus-Firewall-Application-Rules

https://help.avast.com/en/av_free/12/page_fw_settings.html

Where to find firewall network profile? Also my wireless adapter is hidden.

[Pondus]

   Where to find firewall network profile? 

Have no idea, I don't use avast.

[REDACTED]

I will copy important data an reinstall windows. Took my money and took my internet. Bye Avast! Don't have time to fix this shit

[Pondus]

Have you tried repair and reboot?

https://support.avast.com/en-eu/article/Repair-Antivirus


Refund   https://support.avast.com/en-eu/article/Order-Renew-Refund-FAQ

Uninstall  https://support.avast.com/en-eu/article/Uninstall-Antivirus-Utility

[bob3160]

I was using Avast Free Version, but Avast keeps showing pop-up about upgrade to Premium Avast. I did upgrade, paid the money and then lost the Internet connection. Well done from Avast! Keep user stay away from the Internet is the safest way to protect computer

Is your Firewall set to Private
More help here, https://help.avast.com/en/av_free/12/page_fw_settings.html

What do you mean?

Did you follow the link that was posted? It gives you instructions. All you need to do is follow them.

[bob3160]

   Where to find firewall network profile? 

Have no idea, I don't use avast.

That's a heck of an answer.