Author Topic: If avast installed to root folder, avast cleaner removes everything from drive.  (Read 699 times)

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Offline Oleg108

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My customer damaged installation of Avast which she occasionally installed to drive D:\ (without sub-folders) . I don't know how she did it, but I couldn't find the Avast uninstaller however it's services were active. It was my mistake to run avast cleaner without creating backups, but I didn't think cleaner removes directories which avast didn't create.  The whole drive was cleaned in seconds.
I successfully recovered the most important files by undeleting software but I guess cleaner should be a little bit more intelligent.
I hope somebody who can do something will read it ;)
« Last Edit: August 24, 2018, 10:46:38 PM by Oleg108 »

Offline bob3160

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I've reported this on the developers channel so that a precaution can be built into the removal tool to prevent this sort of thing.
Thanks for reporting. :)

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