Author Topic: Passwords wont autofill in Bank mode  (Read 3123 times)

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Offline gillian14

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Passwords wont autofill in Bank mode
« on: October 20, 2018, 02:27:47 PM »
I am using Bank mode a lot more now, but Avast doesnt fill in the password, I have to type it in.  Should this work? Am I doing something stupid?

Offline Asyn

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Re: Passwords wont autofill in Bank mode
« Reply #1 on: October 20, 2018, 04:42:51 PM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which version of ASB..?
Win 8.1 [x64] - Avast Premier 19.5.2378.BUC - CC 5.57 - MCS - EEK - FF ESR 60.7 [NS/AOS/uBO] - TB 60.7 [EM] - ACP/ASB/ASL.BUC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline gillian14

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Re: Passwords wont autofill in Bank mode
« Reply #2 on: October 22, 2018, 01:19:07 PM »
Hi, I am using Avast Premier 18.7.2354 (build 18.7.4041389) with Secure Browser Version 69.1.852.101 on Windows 10 Pro,64-bit, version 1803,OS build 17134.345. There is Windows Defender also, but I havent set that up. Sorry I dont know what ASB stands for.  Thanks, Gillian

Offline Asyn

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Re: Passwords wont autofill in Bank mode
« Reply #3 on: October 22, 2018, 02:02:15 PM »
Might be a bug, wait for one of the devs and/or submit a ticket: https://support.avast.com/contact
Win 8.1 [x64] - Avast Premier 19.5.2378.BUC - CC 5.57 - MCS - EEK - FF ESR 60.7 [NS/AOS/uBO] - TB 60.7 [EM] - ACP/ASB/ASL.BUC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline pip2

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Re: Passwords wont autofill in Bank mode
« Reply #4 on: February 04, 2019, 08:05:35 AM »
Hi ,I have just chatted with online support regarding this issue, only to find the bank mode will not currently support the password manager Avast Passwords. No ETA as to a fix if ever. This was for Avast Premier but the support person said it was across all products. As this is an advertised feature that doesn't work it should be made clear to all users especially when paid users. Very disappointed as it used to work very well in previous versions. I trust that my displeasure will motivate developers to a solution. Keep protesting.

Offline Daniel Hustava

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Re: Passwords wont autofill in Bank mode
« Reply #5 on: February 06, 2019, 06:08:50 PM »
I've just tried this with latest 19.2 version and it was working for me without issues. All I had to do extra was to enable Avast Password manager in secure browser (again) once I was in Bank Mode. It looks like secure browser in bank mode session doesn't inherit user settings from secure browser running in user session.

Dan

Offline pip2

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Re: Passwords wont autofill in Bank mode
« Reply #6 on: February 07, 2019, 07:07:21 AM »
Thanks for the reply Dan,  It would seem an update was due. I can now see the password manager icon lit up as it should be. Just shows what the support team don't know or are able to accomplish given a push. Very grateful, I can now get back to work safely. Regards Pip

Offline mchain

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Re: Passwords wont autofill in Bank mode
« Reply #7 on: February 14, 2019, 04:31:47 PM »
I've just tried this with latest 19.2 version and it was working for me without issues. All I had to do extra was to enable Avast Password manager in secure browser (again) once I was in Bank Mode. It looks like secure browser in bank mode session doesn't inherit user settings from secure browser running in user session.

Dan
That is correct as Bank Mode is a different desktop environment altogether.
Windows 10 Home 64-bit 1809 Avast Internet Security version 19.4.2374 (build 19.4.4318.491)