Author Topic: NEW Version: 19.1.2360  (Read 43986 times)

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Offline bob3160

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Re: NEW Version: 19.1.2360
« Reply #180 on: January 20, 2019, 10:05:38 PM »
I uninstalled Avast this morning, restarted my computer, then installed Avast again.  Now it's installing again and I don't understand how it could do this
So it was perfectly installed, you uninstalled it and now you're having problems? Why didn't you just leave alone after it updated?
At this point I'd suggest you do a Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
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Offline -midnight

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Re: NEW Version: 19.1.2360
« Reply #181 on: January 20, 2019, 10:22:46 PM »
I did do a Clean Install.  The only problem I'm having now is finding the different scans.

EDiT
more info

Now Avast  won't open, not in the icon on the task bar or the Avast icon on the desktop. I know it's installed but why won't it open? 

This is what I see when I click on the icon in both the task bar and icon on desktop
« Last Edit: January 21, 2019, 05:01:10 PM by -midnight »

Offline Pondus

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Re: NEW Version: 19.1.2360
« Reply #182 on: January 20, 2019, 11:08:51 PM »
Quote
I did do a Clean Install.  The only problem I'm having now is finding the different scans.
Search! We’ve added a search bar to our settings to make it easier to find what you need

https://forum.avast.com/index.php?topic=224223.msg1488636#msg1488636


« Last Edit: January 21, 2019, 05:16:40 PM by Pondus »
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Offline Mr D.

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Re: NEW Version: 19.1.2360
« Reply #183 on: January 21, 2019, 02:30:21 AM »
 Unable to renew free licence in Avast Free 19.1.2360
 keep getting pop up notification counting down days to expiry
have tried searching for a  fix & tried suggestions,
 seems to be a common error over the last couple of years with Avast Free renewal license
 has under" licenses on this PC" , Avast antivirus free-active
expires January 21 2020 (366 days remaining);
 still get notification couple times a day ;

 can we also get readable letters on verification, me old fella so difficult to read

Offline Asyn

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Re: NEW Version: 19.1.2360
« Reply #184 on: January 21, 2019, 09:36:41 AM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.

PS: Captcha is only needed for your first 3 posts. (Spam protection)
Win 8.1 [x64] - Avast PremSec 19.9.2394.B1 - CC 5.63 - EEK - Firefox ESR 68.2 [NS/AOS/uBO] - Thunderbird 68.2.2 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Mr D.

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Re: NEW Version: 19.1.2360
« Reply #185 on: January 21, 2019, 12:25:47 PM »
Hey Asyn;
 have already tried that & all other fixes on forums;
 but still counting down, just gone to 10 days, with pop up notification;

Offline Asyn

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Re: NEW Version: 19.1.2360
« Reply #186 on: January 21, 2019, 12:27:12 PM »
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 19.9.2394.B1 - CC 5.63 - EEK - Firefox ESR 68.2 [NS/AOS/uBO] - Thunderbird 68.2.2 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: NEW Version: 19.1.2360
« Reply #187 on: January 21, 2019, 12:28:32 PM »
Hey Asyn;
 have already tried that & all other fixes on forums;
 but still counting down, just gone to 10 days, with pop up notification;
Is this what you're getting ???
https://forum.avast.com/index.php?topic=93544.msg1486387#msg1486387
Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline George235

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Re: NEW Version: 19.1.2360
« Reply #188 on: January 21, 2019, 04:37:10 PM »
Since I update to latest version I get a black screen after I log in to Windows 10 Pro 64 bit and i have to press the restart button. Second or third time it will work.

Offline -midnight

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Re: NEW Version: 19.1.2360
« Reply #189 on: January 21, 2019, 06:08:49 PM »
@bob3160  Reinstalled Avast this morning and this is what I got.

See screenshot

Offline bruce_b

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Re: NEW Version: 19.1.2360
« Reply #190 on: January 21, 2019, 06:16:16 PM »
You installed the wrong one or you were on the Beta Channel before. Run the Avast Clean tool to completely remove Avast. Then use this link:  http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe .. and download the full offline installer for Avast Free AV ... Run the installer and all should be fine. You should reboot after running avast clean and installing the new version.
Dell Dimension 8200 P4 1.8Ghz Windows XP PRO SP3
Avast Free Antivirus 18.8.2356
Toshiba Satellite C855-S5347 Celeron B830 1.8Ghz
Windows 10 Home 64 Bit Version 1803 Build 17134.860
Avast Free Antivirus 19.6.2383

Offline Caroline89

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Re: NEW Version: 19.1.2360
« Reply #191 on: January 21, 2019, 08:43:30 PM »
Hello.

I am at my wits end with Avast and Avast support. I have done a clean re-install of Avast premier which didn't work, done god knows how many updates and repairs but still have the same problem. My shields keep switching off or don't start. I even uninstalled Avast premier and used Avast free version and had shield problems but at least the free version allowed me internet access. When I then put my licence code in and changed that to the Premier version I don't always have internet access with it so something in Avast Premier is blocking it. Avast used to be so good but now it is rubbish with these ongoing problems.

Contacted support who were frankly a waste of time and only said I'd done the right thing with a clean re-install. They didn't give me any help whatsoever or explain why I'd had these problems. My machine is clean having done 2 system scans and a boot up scan and nothing has shown up. I am on windows 10 64 bit. All my drivers are up to date as well.

If anyone can help me I'd be really grateful. If giving me any instructions please explain fully what I need to do. I am PC literate but might not have the same knowledge as you. Thankyou.

Offline bob3160

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Re: NEW Version: 19.1.2360
« Reply #192 on: January 21, 2019, 09:07:41 PM »
Hello.

I am at my wits end with Avast and Avast support. I have done a clean re-install of Avast premier which didn't work, done god knows how many updates and repairs but still have the same problem. My shields keep switching off or don't start. I even uninstalled Avast premier and used Avast free version and had shield problems but at least the free version allowed me internet access. When I then put my licence code in and changed that to the Premier version I don't always have internet access with it so something in Avast Premier is blocking it. Avast used to be so good but now it is rubbish with these ongoing problems.

Contacted support who were frankly a waste of time and only said I'd done the right thing with a clean re-install. They didn't give me any help whatsoever or explain why I'd had these problems. My machine is clean having done 2 system scans and a boot up scan and nothing has shown up. I am on windows 10 64 bit. All my drivers are up to date as well.

If anyone can help me I'd be really grateful. If giving me any instructions please explain fully what I need to do. I am PC literate but might not have the same knowledge as you. Thankyou.
Reinstall Premiere and set your Avast Firewall settings to Private. 
Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Mr D.

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Re: NEW Version: 19.1.2360
« Reply #193 on: January 22, 2019, 12:22:23 PM »
well i have got no idea what happened to licenses notification counting down, but appears to have resolved
 guess it was latest update (program 19.1.2360 (build 19,1,4142.454)
 1st time i have really had troubles with Avast & been using for approx 10yrs
 thnx for help & solutions

Offline Asyn

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Re: NEW Version: 19.1.2360
« Reply #194 on: January 22, 2019, 12:27:07 PM »
You're welcome and thanks for the feedback.
Win 8.1 [x64] - Avast PremSec 19.9.2394.B1 - CC 5.63 - EEK - Firefox ESR 68.2 [NS/AOS/uBO] - Thunderbird 68.2.2 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0