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Avast Products => Avast Free Antivirus / Pro Antivirus / Internet Security/ Premier => Topic started by: MartinZ on January 04, 2019, 11:01:41 AM

Title: NEW Version: 19.1.2360
Post by: MartinZ on January 04, 2019, 11:01:41 AM
Happy New Year!
New stable version 19.1.2360 has just been released to celebrate the new year 2019! This version brings a lot of new features including full 64-bit version, new settings and more..
 
What's NEW:

- Simplicity! We’ve simplified our settings screens and even added direct links from our feature screens to their settings

- Search! We’ve added a search bar to our settings to make it easier to find what you need

- Speed! Users of 64-bit Windows should now see faster PC startup and scan times

- Automagic! After purchasing another Avast product from within your antivirus, the new product will now be installed and activated automatically — no activation code needed

- Security! Our Firewall’s network detection is now better than ever

What we FIXED:

- Firewall now runs properly (without a PC restart) for those who’ve upgraded from Avast Free Antivirus

- Boot-time scan results can now be found in your scan history

- Fixed improper arrangement in our Web Shield detection (threat type and URL were switched)

- Your settings can now be backed up and restored again


How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here

Online installers (recommended):

http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe

http://files.avast.com/iavs9x/avast_internet_security_setup.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe

Offline installers:

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

We hope you enjoy the new version!
AVAST Team
Title: Re: NEW Version: 19.1.2360
Post by: NON on January 04, 2019, 11:58:20 AM
New version 8)

Thanks for the release and happy new year, Avast team!
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 04, 2019, 12:10:31 PM
Thanks for the release and happy new year, Avast team!
+1 :)
Title: Re: NEW Version: 19.1.2360
Post by: Pako7 on January 04, 2019, 01:20:32 PM
Thank you for the stable release ...

Still Updating but if i may ask since am using 64 Bit then is it going to automatically switch to 64 BIt??
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 04, 2019, 01:24:16 PM
Still Updating but if i may ask since am using 64 Bit then is it going to automatically switch to 64 BIt??
Yep.
Title: Re: NEW Version: 19.1.2360
Post by: abruptum on January 04, 2019, 01:43:26 PM
I can't save settings. It doesn't work.
Title: Re: NEW Version: 19.1.2360
Post by: Pako7 on January 04, 2019, 01:51:57 PM
thank you
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 04, 2019, 02:05:18 PM
You're welcome.
Title: Re: NEW Version: 19.1.2360
Post by: chris.. on January 04, 2019, 02:38:13 PM
hello,
I don't find the notion of friends (LAN address restriction) in the firewall setting

ps:I was afraid my xp would tell me to do the update, but it's not, and that's fine
Title: Re: NEW Version: 19.1.2360
Post by: AlphaZab on January 04, 2019, 03:00:20 PM
coming soon review new 19.1  8)
Title: Re: NEW Version: 19.1.2360
Post by: MartinZ on January 04, 2019, 03:34:38 PM
hello,
I don't find the notion of friends (LAN address restriction) in the firewall setting

ps:I was afraid my xp would tell me to do the update, but it's not, and that's fine

yes, firewall doesn't really support those anymore
Title: Re: NEW Version: 19.1.2360
Post by: brgreg on January 04, 2019, 04:16:15 PM
As a result of the new software update, loaded today, I am unable to launch the UI of Avast. When I click on Restart Service, a new screen pops up and is immediately replaced by the Restart Service screen. I have rebooted 5 times with the same result.
Using a Surface Book with Windows 10 Pro, version 1803., 64-bit.
Have another Win 10 desktop computer 64-bit which was able to successfully run Avast after install.  Received the same error as above, but after rebooting 3 times it started correctly.
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 04, 2019, 04:45:50 PM
The install still want's to install SecureLine as part of Avast even though I'm running the standalone version
of Secure line. I thought this was being addressed ???
Title: Re: NEW Version: 19.1.2360
Post by: brgreg on January 04, 2019, 04:55:33 PM
After a couple more reboots, Avast came up successfully.  Only additional action I performed prior to final reboot was to enable Windows Defender firewall for Domain, Private, and Public.  Probably had no impact on the Avast result, but just wanted to pass that on.
Title: Re: NEW Version: 19.1.2360
Post by: MartinZ on January 04, 2019, 05:22:11 PM
The install still want's to install SecureLine as part of Avast even though I'm running the standalone version
of Secure line. I thought this was being addressed ???
still testing in selected countries only. But we will extend it soon. Standalone by default might be in March
Title: Re: NEW Version: 19.1.2360
Post by: abruptum on January 04, 2019, 06:20:28 PM
I can't save settings. It doesn't work.

Everything is fine after additional reboot.
Title: Re: NEW Version: 19.1.2360
Post by: FrFc1908 on January 04, 2019, 07:23:11 PM
Thanks for this new release Avast team! ;) today after install and reboot , after opening the gui for the first time I got a blank screen....tried to open up and close a couple of times , same result. after another reboot it is normal again.
Title: Re: NEW Version: 19.1.2360
Post by: Terryrb on January 04, 2019, 07:50:18 PM
After updating to this new version (Avast! Free), I can no longer find any controls to set the scheduled scan date/time for a full scan. The Settings link under the Full Virus Scan (from Protection->Virus Scans) contains nothing about scheduling. There is also a clock icon under the Full Virus Scan panel, but it only shows when the scan will run - no controls for setting/changing it. This clock icon is not clickable - the scheduled scan time only appears in a pop-up which is also not clickable.

In previous versions, the scheduling controls were easily found and intuitive. Have these controls been hidden somewhere else or are they simply missing in this release? I think the scheduling settings have been missed and should have been part of the Settings menu tree.
Title: Re: NEW Version: 19.1.2360
Post by: gatocan2066 on January 04, 2019, 08:16:59 PM
This is just nonsense, a bug or avast bug almost unimportant.

In windows 7 64bits, before the threats a sound sounded. In fact it sounded so much in web detections, as when you did a scan and it was completed.

Well, now sounds no longer work.

I did the eicar test and it does not sound at all (and if the speakers are on, youtube sounds perfectly, and the avast sounds are activated).

Who else happens that avast no longer sounds. At least in my windows 7 do not sound neither threats nor full scans at all. And the sounds are activated in avast.

PS: This is in Avast Free 19.1.2360 (build 19.1.4142.0), with windows 7 professional 64bit.

The sound is silly but good, because the capture screens work well. And in fact for now everything works fine except for the sounds of Avast.
Title: Re: NEW Version: 19.1.2360
Post by: chris.. on January 04, 2019, 09:44:21 PM
hello @gatocan2066

I have W7 64bits and I have the problem halfway through
I still have the sound (dong dong dong) but no more voice like before.
Title: Re: NEW Version: 19.1.2360
Post by: SimmonsTheMad33 on January 04, 2019, 10:30:34 PM
Like the new settings menu. Startup time is the same for me, but my PC already starts up extremely quick anyhow
Title: Re: NEW Version: 19.1.2360
Post by: loungehake on January 04, 2019, 11:08:52 PM
Avast 19.1.2360 performs superbly. It makes my ancient AMD Sempron 3000+ single core 1.8Gz powered Windows 7 (x64) system actually sprightly. That is how I describe the new Avast.

Avast is the only anti-malware for me.
Title: Re: NEW Version: 19.1.2360
Post by: loungehake on January 04, 2019, 11:14:39 PM
Like the new settings menu. Startup time is the same for me, but my PC already starts up extremely quick anyhow

If it makes a previously sluggish AMD Sempron 3000+ single core 1.8Gz powered Windows 7 (x64) system seem quick, it must be very good.
Title: Re: NEW Version: 19.1.2360
Post by: BeastGSM on January 04, 2019, 11:29:00 PM
Well nice to see the stable version working  :)
Win10 sys no probl. at all, but win7 sys i needed to reinstall Avast IS because it kept blocking my ExpressVPN app  :o (even after a manual startup of the app)
Needed a fresh AIS install to get it working fine.

Is it correct that you can not change "network profiles" names anynore within the firewall settings (what stilll worked fine in the previous version Win10 and Win7 ?   ???    (would be a pitty).
Title: Re: NEW Version: 19.1.2360
Post by: MaxLV on January 04, 2019, 11:50:31 PM
Updated both my computers without problems...

But on checking all the new features, in the firewall, settings, it is now listing multiple network profiles. Before the update only two network profiles were listed in  firewall settings.

The new network profiles were all set to public, and I dont recognise any of them.

I have set them to private, but there's no longer any option to delete them like there was before the update.

What are these new network profiles, and why cant they be deleted?

All the unknown network profiles have a red x on the network profile icon so i guess this means they're not active or disabled in the Avast firewall.

I am the only user of these two computers.
Both computers have WiFi, and one has Bluetooth, But these options are not used and are turned off in Windows by default. I only turn these options on when I want to use them.
The computers are on a LAN via Ethernet.

Title: Re: NEW Version: 19.1.2360
Post by: Pondus on January 05, 2019, 12:00:15 AM
Updated both my computers without problems...

But on checking all the new features, in the firewall, settings, it is now listing multiple network profiles. Before the update only two network profiles were listed in  firewall settings.

The new network profiles were all set to public, and I dont recognise any of them.

I have set them to private, but there's no longer any option to delete them like there was before the update.

What are these new network profiles, and why cant they be deleted?

All the unknown network profiles have a red x on the network profile icon so i guess this means they're not active or disabled in the Avast firewall.

I am the only user of these two computers.
Both computers have WiFi, and one has Bluetooth, But these options are not used and are turned off in Windows by default. I only turn these options on when I want to use them.
The computers are on a LAN via Ethernet.
Tried a reboot or ... three?

Title: Re: NEW Version: 19.1.2360
Post by: MaxLV on January 05, 2019, 12:04:06 AM
Updated both my computers without problems...

But on checking all the new features, in the firewall, settings, it is now listing multiple network profiles. Before the update only two network profiles were listed in  firewall settings.

The new network profiles were all set to public, and I dont recognise any of them.

I have set them to private, but there's no longer any option to delete them like there was before the update.

What are these new network profiles, and why cant they be deleted?

All the unknown network profiles have a red x on the network profile icon so i guess this means they're not active or disabled in the Avast firewall.

I am the only user of these two computers.
Both computers have WiFi, and one has Bluetooth, But these options are not used and are turned off in Windows by default. I only turn these options on when I want to use them.
The computers are on a LAN via Ethernet.
Tried a reboot or ... three?

Only the required reboot after the updated had completed...
Title: Re: NEW Version: 19.1.2360
Post by: TheOwner on January 05, 2019, 01:00:17 AM
Thanks for update.

Bugs:
- When I disable all shields, then i want enable it (in tray icon) it say 6 shields disabled (rootkit shield and exploit shield are probably counted).
- After enabling all shields (in tray icon) everything seems normal, except notification center says Rootkit and Exploit shield are disabled (still ticket in options).
- In new settings under shields -> PUP detection -> I set Automatic clean but in old settings is PUP detection unticked.

What I like:
- 64 bit version is much faster
- Full system scan show me what testing

What I don't like:
- New settings is absolutely awful. You can simplify settings, why not, but why in this dark background theme? Old settings has professional look and has much more things to set. Now we have 2x settings old and new. So if i unable set something i need use old (Clean test history for example). 
- There is no Save or Cancel button in settings. If I missclick somewhere, it will be saved and I will not be protected. Please let user confirm changes by hit Save button.
- Old and new setting together. If you reworked settings, delete old. Seems like unfinished product.
Title: Re: NEW Version: 19.1.2360
Post by: chris.. on January 05, 2019, 01:26:17 AM

 - New settings are too much confusing to me. I had to use old settings. I just need untick Avast email signature and tick PUP detection, but in new settings is somewhere hidden. Also new setting has no possibility clear test history.
It's often like that when there's change, you have to get used to it.
For email signature -> main shields -> configure the shield setting -> mail shield -> "add a signature to the end of sent emails"
For PUP detection -> virus scan -> each type of scan offers to tick or not the PUPs
also about PUPs : main shields -> what to do with -> PUP -> repair , ask or do nothing
Title: Re: NEW Version: 19.1.2360
Post by: TheOwner on January 05, 2019, 01:30:44 AM

 - New settings are too much confusing to me. I had to use old settings. I just need untick Avast email signature and tick PUP detection, but in new settings is somewhere hidden. Also new setting has no possibility clear test history.
It's often like that when there's change, you have to get used to it.
For email signature -> main shields -> configure the shield setting -> mail shield -> "add a signature to the end of sent emails"
For PUP detection -> virus scan -> each type of scan offers to tick or not the PUPs
also about PUPs : main shields -> what to do with -> PUP -> repair , ask or do nothing
Yes but in old settings when i hit PUP detection it was enabled in all shields and in all tests. So now i have to enable it in each test and shield separately. Anyway i don't see any single reason change settings. It was perfectly fine for many years.
Title: Re: NEW Version: 19.1.2360
Post by: Harry S. on January 05, 2019, 10:01:50 AM
Have a fruitful 2019

In previous version of avast free edition, 'What to do' setting for web shield includes 'block the website' (can't remember the exact wordings). Under the newest version, it looks like  'what to do' setting is grouped in a 'general direction' for all shields. However,  web shield is a little bit different from file shield or behaviour shield, it seems that 'fix the repair', 'move the file to the virus chest' are not the corresponding actions when web shield detects something wrong------in old version, it blocks the site immediately.

As a supplementary of facts, under 'Configure shield settings', for web shield, there is a function called 'Enable site blocking'.

What I like to ask is...

1. If I check the box 'Enable site blocking', is it an automatic action when web shield finds something wrong(like the previous version), or it only blocks those sites that I add in the 'blocked websites list"?

2. If the answer to question 1 is the latter one, what will web shield do when it detects some unsafe websites? How could I set its actions?

Thanks a lot.
Title: Re: NEW Version: 19.1.2360
Post by: Robert_M on January 05, 2019, 10:26:36 AM
v18
Quote
Hardened mode:
Moderate: blocks only files which have bad ratings or no rating at all. All other files are allowed to run.
Aggressive: only chosen files with known high ratings are allowed. All other files are prevented from running.

v19
Simply Hardened mode without settings. In what mode does this option work now?
Title: Re: NEW Version: 19.1.2360
Post by: chris.. on January 05, 2019, 11:30:01 AM
Yes but in old settings when i hit PUP detection it was enabled in all shields and in all tests. So now i have to enable it in each test and shield separately. Anyway i don't see any single reason change settings. It was perfectly fine for many years.
I was just answering your question
Quote
but in new settings is somewhere hidden.
now, the tastes and colours.....some will prefer this new look where you can open and close the drawers to set a specific target, without putting all the settings together in the same tab.
Personally, I'm embarrassed to have in the same basket the reputation service, the taskbar icon, Cyber Capture, enhanced mode, PPI, silent mode, email signature,...following your reasoning why not add also language , rootkits, anti-exploit, self-defense, hardware support for virtualization,sounds,popups....avast becoming more and more versatile, I understand that there is a need to separate everything,otherwise it can become an empty mess, it's up to us to pick at the desired place like the email signatue in the mail agent , PUPs or not depending on the type of virus scan .
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 05, 2019, 03:37:25 PM
After updating to this new version (Avast! Free), I can no longer find any controls to set the scheduled scan date/time for a full scan. The Settings link under the Full Virus Scan (from Protection->Virus Scans) contains nothing about scheduling. There is also a clock icon under the Full Virus Scan panel, but it only shows when the scan will run - no controls for setting/changing it. This clock icon is not clickable - the scheduled scan time only appears in a pop-up which is also not clickable.

In previous versions, the scheduling controls were easily found and intuitive. Have these controls been hidden somewhere else or are they simply missing in this release? I think the scheduling settings have been missed and should have been part of the Settings menu tree.
Hi, you can use the old settings in troubleshooting (for now).
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 05, 2019, 03:40:52 PM
Well, now sounds no longer work.
Hi, click on the link, you should hear a sound (ding ding ding).
-> http://web-shield-test.avast.com/
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 05, 2019, 03:51:35 PM
What I like to ask is...
1. If I check the box 'Enable site blocking', is it an automatic action when web shield finds something wrong(like the previous version), or it only blocks those sites that I add in the 'blocked websites list"?
2. If the answer to question 1 is the latter one, what will web shield do when it detects some unsafe websites? How could I set its actions?
-> https://forum.avast.com/index.php?topic=224234.0
Title: Re: NEW Version: 19.1.2360
Post by: Albertos on January 05, 2019, 04:39:49 PM
Just a little issue, but: in Menu, settings, protection, Core shields, configure shield settings, mail shield, the sentence "Add a signature to the end of sent emails" is NOT translated in the other languages.

Title: Re: NEW Version: 19.1.2360
Post by: chris.. on January 05, 2019, 05:25:55 PM
Right , exceptions tab also "Choose specific files, folders or ....." not translated or some other buttons like "see more" , "open old settings" , "view exceptions"
Title: Re: NEW Version: 19.1.2360
Post by: CPoiares on January 05, 2019, 06:35:23 PM
Hi i've installed the latest version - 19.1.2360 Avast Internet Security. And since the update the antispam is not loading in outlook. But the option is selected to green. How i can put the spam bar in Outlook. I really would thank's for help regarding this situation.
My OS is Windows 10 and Office 10.
Thank you in advance and Happy New Year.
Title: Re: NEW Version: 19.1.2360
Post by: EmoHobo on January 05, 2019, 09:17:40 PM
So before I update I have to know, should I expect any new processes running besides avastsvc.exe and avastui.exe. I dont use anything besides the three default shields and I really dont want more process running.

I also worry that automagic is more bloatware.
Title: Re: NEW Version: 19.1.2360
Post by: Terryrb on January 05, 2019, 09:24:52 PM
After updating to this new version (Avast! Free), I can no longer find any controls to set the scheduled scan date/time for a full scan. The Settings link under the Full Virus Scan (from Protection->Virus Scans) contains nothing about scheduling. There is also a clock icon under the Full Virus Scan panel, but it only shows when the scan will run - no controls for setting/changing it. This clock icon is not clickable - the scheduled scan time only appears in a pop-up which is also not clickable.

In previous versions, the scheduling controls were easily found and intuitive. Have these controls been hidden somewhere else or are they simply missing in this release? I think the scheduling settings have been missed and should have been part of the Settings menu tree.
Hi, you can use the old settings in troubleshooting (for now).

I tried using the old settings option, but there are no controls for scheduling scans there either. I stand by my original assessment that this is a mistake in 19.1.2360 - and from my perspective, a serious mistake. The scheduled scan feature has been around in every version of Avast! Free I've used over the past 10+ years except this one.
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 05, 2019, 09:27:36 PM
After updating to this new version (Avast! Free), I can no longer find any controls to set the scheduled scan date/time for a full scan. The Settings link under the Full Virus Scan (from Protection->Virus Scans) contains nothing about scheduling. There is also a clock icon under the Full Virus Scan panel, but it only shows when the scan will run - no controls for setting/changing it. This clock icon is not clickable - the scheduled scan time only appears in a pop-up which is also not clickable.

In previous versions, the scheduling controls were easily found and intuitive. Have these controls been hidden somewhere else or are they simply missing in this release? I think the scheduling settings have been missed and should have been part of the Settings menu tree.
Hi, you can use the old settings in troubleshooting (for now).
I tried using the old settings option, but there are no controls for scheduling scans there either. I stand by my original assessment that this is a mistake in 19.1.2360 - and from my perspective, a serious mistake. The scheduled scan feature has been around in every version of Avast! Free I've used over the past 10+ years except this one.
If you don't find what you need there, you've to set up a custom scan.
Title: Re: NEW Version: 19.1.2360
Post by: Darklenmercy on January 05, 2019, 09:33:11 PM
since the update avast uses 100% of my hard drive for no reason
Title: Re: NEW Version: 19.1.2360
Post by: Terryrb on January 05, 2019, 09:34:02 PM
After updating to this new version (Avast! Free), I can no longer find any controls to set the scheduled scan date/time for a full scan. The Settings link under the Full Virus Scan (from Protection->Virus Scans) contains nothing about scheduling. There is also a clock icon under the Full Virus Scan panel, but it only shows when the scan will run - no controls for setting/changing it. This clock icon is not clickable - the scheduled scan time only appears in a pop-up which is also not clickable.

In previous versions, the scheduling controls were easily found and intuitive. Have these controls been hidden somewhere else or are they simply missing in this release? I think the scheduling settings have been missed and should have been part of the Settings menu tree.
Hi, you can use the old settings in troubleshooting (for now).
I tried using the old settings option, but there are no controls for scheduling scans there either. I stand by my original assessment that this is a mistake in 19.1.2360 - and from my perspective, a serious mistake. The scheduled scan feature has been around in every version of Avast! Free I've used over the past 10+ years except this one.
If you don't find what you need there, you've to set up a custom scan.

That's not what the Help says... plus this would be completely different from previous versions. Also, since I updated to this version, my previous schedule is still in effect - there's just no way to change it now. What good is the clock icon on the menu if all it does is show you when the scheduled scan will run if there is no way to change it?
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 05, 2019, 09:40:27 PM
After updating to this new version (Avast! Free), I can no longer find any controls to set the scheduled scan date/time for a full scan. The Settings link under the Full Virus Scan (from Protection->Virus Scans) contains nothing about scheduling. There is also a clock icon under the Full Virus Scan panel, but it only shows when the scan will run - no controls for setting/changing it. This clock icon is not clickable - the scheduled scan time only appears in a pop-up which is also not clickable.

In previous versions, the scheduling controls were easily found and intuitive. Have these controls been hidden somewhere else or are they simply missing in this release? I think the scheduling settings have been missed and should have been part of the Settings menu tree.
Hi, you can use the old settings in troubleshooting (for now).
I tried using the old settings option, but there are no controls for scheduling scans there either. I stand by my original assessment that this is a mistake in 19.1.2360 - and from my perspective, a serious mistake. The scheduled scan feature has been around in every version of Avast! Free I've used over the past 10+ years except this one.
If you don't find what you need there, you've to set up a custom scan.
That's not what the Help says... plus this would be completely different from previous versions. Also, since I updated to this version, my previous schedule is still in effect - there's just no way to change it now. What good is the clock icon on the menu if all it does is show you when the scheduled scan will run if there is no way to change it?
Well, I don't run any OD-scans. Best you wait for one of the devs.
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 05, 2019, 09:43:17 PM
since the update avast uses 100% of my hard drive for no reason
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
Title: Re: NEW Version: 19.1.2360
Post by: Terryrb on January 05, 2019, 09:46:54 PM
Just to be clear, here is what my Virus Scan menu looks like. The Settings option does not have any controls for setting/changing the scheduled scan time and the clock icon only displays the "Run your scan daily at 3:00" text and is not clickable.

BTW - I tried doing a repair and several re-boots with no change to this behavior.
Title: Re: NEW Version: 19.1.2360
Post by: Darklenmercy on January 05, 2019, 10:08:01 PM
with repair, uninstall and reinstallation same problem ... no problem with version 18.8.2356
Title: Re: NEW Version: 19.1.2360
Post by: TheSharku on January 05, 2019, 10:16:38 PM
There is a small problem in Real Site info tab.
Title: Re: NEW Version: 19.1.2360
Post by: chris.. on January 05, 2019, 10:28:31 PM
That's not what the Help says...
What does it say? Where? Online help? Help with the latest version or general help?

However, you're right, (I just tried it) I don't understand why the settings don't allow you to do a complete scheduled scan without having to go through a custom scan where you have to redo everything.

Hopefully avast can fix this and they didn't voluntarily delete it as they deleted the fast scan.
Title: Re: NEW Version: 19.1.2360
Post by: MaxLV on January 05, 2019, 10:39:11 PM
After updating to this new version (Avast! Free), I can no longer find any controls to set the scheduled scan date/time for a full scan. The Settings link under the Full Virus Scan (from Protection->Virus Scans) contains nothing about scheduling. There is also a clock icon under the Full Virus Scan panel, but it only shows when the scan will run - no controls for setting/changing it. This clock icon is not clickable - the scheduled scan time only appears in a pop-up which is also not clickable.

In previous versions, the scheduling controls were easily found and intuitive. Have these controls been hidden somewhere else or are they simply missing in this release? I think the scheduling settings have been missed and should have been part of the Settings menu tree.
Hi, you can use the old settings in troubleshooting (for now).

I tried using the old settings option, but there are no controls for scheduling scans there either. I stand by my original assessment that this is a mistake in 19.1.2360 - and from my perspective, a serious mistake. The scheduled scan feature has been around in every version of Avast! Free I've used over the past 10+ years except this one.


No we cant troubleshooting and the 'old settings' option.

There is no option anywhere in this new version to modify existing scheduled scans, or to set up new scheduled scans. How did this major flaw slip past the testing team at avast???? How long will it take them to fix it. Will they even fixed it!

I didn't pay good money to Avast just to have them release such a flawed update, it seems like they've been taking lessons from Microsoft that it's OK to release flawed software for users to find the bugs.
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 05, 2019, 10:42:24 PM
There is a small problem in Real Site info tab.
Confirmed, same here. Good catch.
Title: Re: NEW Version: 19.1.2360
Post by: EmoHobo on January 05, 2019, 10:54:46 PM
I got no sound but everything else works fine.
Title: Re: NEW Version: 19.1.2360
Post by: csaucie on January 05, 2019, 11:39:45 PM
Just installed this and Input Director, the application I use to control my secondary computer using the same mouse and keyboard, no longer functions without completely disabling Avast.

Input Director uses my private wifi connection to allow this kind of connection between my two systems.

https://www.inputdirector.com/quickstart-install.html

^^^ This is their site. If you could please analyze this issue, and help create a method where software which leverages the same resources can be selectively "Allowed"
Title: Re: NEW Version: 19.1.2360
Post by: FrFc1908 on January 05, 2019, 11:55:07 PM
today I have got the " white " gui screen , upon opening up avast. anyone else also experiencing this bug?
Title: Re: NEW Version: 19.1.2360
Post by: chris.. on January 06, 2019, 12:24:40 AM

There is no option anywhere in this new version to modify existing scheduled scans, or to set up new scheduled scans.
not quite
As mentioned by Asyn (# 41), it is possible to configure new scheduled scans ... by setting up a custom scan.There is clock option.
Title: Re: NEW Version: 19.1.2360
Post by: NON on January 06, 2019, 05:22:28 AM
today I have got the " white " gui screen , upon opening up avast. anyone else also experiencing this bug?
One or two more reboot(s) would be needed. I had the same issue with beta which was resolved with reboot(s).
Title: Re: NEW Version: 19.1.2360
Post by: GwadaGeek on January 06, 2019, 03:39:58 PM
As a result of Avast 19.1 update Outlook 2010 Avast plugin does not work anymore.  :(
I guess it will take days to fix it.... as during December 2017 (https://forum.avast.com/index.php?topic=212301.0)
Where can I download previous Avast setup offline version (18.x stable version) ?
Title: Re: NEW Version: 19.1.2360
Post by: Linde on January 06, 2019, 04:11:32 PM
The new version wrecked my test pc. The system partition got corrupted. I have a multi boot test PC and first I tried the new update of Avast on a Win8.1-32 OS. At reboot Windows says cannot load user profile. It booted with a blank desktop. At next reboots the Boot menu or the manufacturers Start Logo was not shown anymore. Just a black screen.
Tried repairing Start up with Win 8.1 and Win10 installation disk/USB. They couldn't repair. A fresh Installation of Win10 wouldn't reboot either.

The only solution I found, happily, restoring the System partition from an old backup. But the menu choices didn't work: No OS was bootable.
Then I installed a fresh Win10 on an available partition, and that did work this time. Next I added all OS's of the multi boot PC to the boot menu and now they all work again. I don't dare to update Avast again for the first months....

AND why is the current year 2018 in the captcha?
Title: Re: NEW Version: 19.1.2360
Post by: FrFc1908 on January 06, 2019, 07:29:48 PM
As a result of Avast 19.1 update Outlook 2010 Avast plugin does not work anymore.  :(
I guess it will take days to fix it.... as during December 2017 (https://forum.avast.com/index.php?topic=212301.0)
Where can I download previous Avast setup offline version (18.x stable version) ?

thanks non for the conformation...I am experiencing this fault every 2nd boot or so , hopefully devellopment team will take a look at this.
Title: Re: NEW Version: 19.1.2360
Post by: merckxist on January 06, 2019, 09:08:59 PM
Avast Free Offline installer is not working on 2 Win 10 laptops so far when installed over existing avast 18.8.2356. When I restore from image backup, the live program update from the v18.8 GUI is (apparently) successful although I haven't yet found my old custom scans or a way to recreate them.

The offline installer results eventually in a product that will not run Avast service, so the GUI fails to start with a "Well, this is embarrassing" message. The entire sequence goes like:
>Run offline installer, custom install same components as v18.8 (about half of what's available)
>Reboot when instructed
>Run GUI, Software Updater shows Error w/Refresh button that does nothing, Smart scan hangs @33%, Wi-Fi Inspector hangs @0%
>Reboot again
>Try GUI again, get "Won't start" and Retry button does nothing.
>In Task Manager window, Avast installer comes and goes, same with Emergency updater, but eventually Avast service fails

Both systems are Win 10 v1809 with all current patches. Curious whether other failed installations have used the Offline installer.
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 06, 2019, 09:21:56 PM
If you're having a problem after an update, first try rebooting the system.
It may m=need to be restarted more than once.
If that doesn't help, try the following:
Repair & Clean Install of Avast https://goo.gl/t7aJGq
Title: Re: NEW Version: 19.1.2360
Post by: MaxLV on January 06, 2019, 09:44:54 PM

There is no option anywhere in this new version to modify existing scheduled scans, or to set up new scheduled scans.
not quite
As mentioned by Asyn (# 41), it is possible to configure new scheduled scans ... by setting up a custom scan.There is clock option.

OK so it is still there...

At least five mouse clicks to get to it in the custom scan option, and by the strange non intuitive option to click on a cog icon, and selecting settings...

That hardly user friendly for such an 'essential' function is it. Why did they decide to 'bury' it like this?

At least my previous scheduled weekly scan setting 'survived' the update, but no notification was issued in the notifications 'bell' after the scheduled weekly full scan completed last night (on both computers) 
Title: Re: NEW Version: 19.1.2360
Post by: predatorz on January 07, 2019, 04:39:16 AM
Upgraded successfully.
No problems encountered for past 2 days.
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 07, 2019, 12:30:22 PM
Hi i've installed the latest version - 19.1.2360 Avast Internet Security. And since the update the antispam is not loading in outlook. But the option is selected to green. How i can put the spam bar in Outlook. I really would thank's for help regarding this situation.
My OS is Windows 10 and Office 10.
Thank you in advance and Happy New Year.
Hi, see: https://forum.avast.com/index.php?topic=224282.msg1489138#msg1489138
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 07, 2019, 12:32:17 PM
As a result of Avast 19.1 update Outlook 2010 Avast plugin does not work anymore.  :(
Hi, see: https://forum.avast.com/index.php?topic=224282.msg1489138#msg1489138
Title: Re: NEW Version: 19.1.2360
Post by: Alikhan on January 07, 2019, 02:53:47 PM
A good stable release.

I'm happy you are now able to see the files which are being scanned when a full scan is in progress. This ensures that users will not think the scan is stuck anymore.

The default automatic option when a scan is ran is : Repair > Virus Chest > Delete File. Why is there no option for No Action or Ask the user before the delete action? The same process could apply for the Core Shields. If there was a false positive...

The scans are set to generate a report file which will be located at C:/Program Files/Avast/Reports - there is no such location and running a scan doesn't create the path.

It is no longer possible to see when the last streaming update was received through the user interface. You were previously able to go to the Update section and it would be there...

If the Real Site component is not installed, it should not show up in Settings.

I see no reason why the option to Schedule Scans have been changed. I know you can create a custom scan and then create a schedule but why change it when it was fine before? The Quick Scan is still able to be scheduled via Custom Scans and so should the others.

There is no longer a voice when a threat has been detected. The sound is still there and I'm not sure if that has been done intentionally?

It would be nice to see the Ransomware Shield to protect "txt" file extensions by default.

Edit: Fixed typo.
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 07, 2019, 03:04:58 PM
A good stable release.

I'm happy you are now able to see the files which are being scanned when a full scan is in progress. This ensures that users will not think the scan is stuck anymore.

The default automatic option when a scan is ran is : Repair > Virus Chest > Delete File. Why is there no option for No Action or Ask the user before the delete action? The same process could apply for the Core Shields. If there was a false positive...

The scans are set to generate a report file which will be located at C:/Program Files/Avast/Reports - there is no such location and running a scan doesn't create the path.

It is no longer possible to see when the last streaming update was received through the user interface. You were previously able to go to the Update section and it would be there...

If the Real Site component is not installed, it should not show up in Settings.

I see no reason why the option to Schedule Scans have been changed. I know you can create a custom scan and then create a schedule but why change it when it was fine before? The Quick Scan is still able to be scheduled via Custom Scans and so should the others.

There is no longer a voice when a threat has been detected. The sound is still there and I'm not sure if that has been done intentionally?

It would be nice to see the Ransomware Shield to protect "txt" file extensions by default.

Edit: Fixed typo.
I've reported this on the Developers Forum. I see Reports here, C:\ProgramData\AVAST Software\Avast\report
(C:\ProgramData\AVAST Software\Avast\report This folder is also hidden by default.)
Title: Re: NEW Version: 19.1.2360
Post by: Be Secure on January 07, 2019, 03:15:09 PM
In new avast v.19.1
If you make any changes in old setting(File shields action & PUP) they are not show in new setting menu.Pls see in pic.Can anyone confirm this issue?
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 07, 2019, 04:02:38 PM
Selecting Fix (recommended) moves file to chest if it can't fix.
Title: Re: NEW Version: 19.1.2360
Post by: Be Secure on January 07, 2019, 05:20:55 PM
Selecting Fix (recommended) moves file to chest if it can't fix.
But i already selected viruschest in old setting and new setting does not show this very strange.Is there any bugs?
Title: Re: NEW Version: 19.1.2360
Post by: winndb on January 07, 2019, 05:27:53 PM
Automatic update has caused the "UI failed to load " error.  I cannot open the program.  Can this be fixed without reinstalling and losing all my settings?  I have had to substitute another product anti-virus to have some protection.  I have used Avast for 10 years and prefer it but it is useless if it will not start properly.  What can I do?

Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 07, 2019, 05:38:14 PM
Automatic update has caused the "UI failed to load " error.  I cannot open the program.  Can this be fixed without reinstalling and losing all my settings?  I have had to substitute another product anti-virus to have some protection.  I have used Avast for 10 years and prefer it but it is useless if it will not start properly.  What can I do?
What Operating System and what other security programs are installed ???
Title: Re: NEW Version: 19.1.2360
Post by: winndb on January 07, 2019, 05:44:20 PM
Using win7 pro 32 bit.  At time of update Zonealarm free firewall security program in use.  Have now added Zonealarm antvirus for interim protection. I will delete the Zonealarm anti-virus if there is a way to fix Avast.
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 07, 2019, 05:50:36 PM
Using win7 pro 32 bit.  At time of update Zonealarm free firewall security program in use.  Have now added Zonealarm antvirus for interim protection. I will delete the Zonealarm anti-virus if there is a way to fix Avast.
Zone Alarm Firewall has been known to cause problems.
If you intend to go back to Avast, you'll also need to totally remove ZA AV.
You can get the tool from here: https://www.techsupportall.com/zonealarm-uninstall-tool/
Title: Re: NEW Version: 19.1.2360
Post by: winndb on January 07, 2019, 06:09:49 PM
Thank you but,  as I stated: "At time of update Zonealarm free "firewall" security program in use.  Have now added Zonealarm antvirus for interim protection. I will delete the Zonealarm 'anti-virus' if there is a way to fix Avast." 

1 Hour later: Repeated reboot seems to have fixed this problem.  Thanks anyway to all who replied.
Title: Re: NEW Version: 19.1.2360
Post by: neophil78 on January 07, 2019, 06:12:17 PM
Exclusion (imported from previous version) don't work any more and bring a Windows crash on some programs excluded !!! >:(
Win 7 64 bits french (updated with the internal system - Avast free version)

Any fix coming ?
Title: Re: NEW Version: 19.1.2360
Post by: igor on January 07, 2019, 07:00:56 PM
Exclusion (imported from previous version) don't work any more and bring a Windows crash on some programs excluded !!! >:(
Win 7 64 bits french (updated with the internal system - Avast free version)

Any fix coming ?

That's nothing we've ever seen (and the internal handling of exclusions hasn't changed AFAIK, just the UI).
So - what exactly are your exclusions, what program crashes (and when)?
Title: Re: NEW Version: 19.1.2360
Post by: vincetspring on January 07, 2019, 07:14:09 PM
Avast free updated and on restart would not load scanner. tried to reinstall, nothing worked. went to load windows defender as a bandaid till avast was resolved. would not allow it
How do reset admin privileges to allow other virus scanners??!
Title: Re: NEW Version: 19.1.2360
Post by: mchain on January 07, 2019, 07:16:23 PM
What operating system?
Title: Re: NEW Version: 19.1.2360
Post by: Mati7 on January 07, 2019, 08:12:13 PM
Hi, my Avast Premier was updated and stopped working. I can not restart it.

Help!!
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 07, 2019, 08:15:34 PM
Hi, my Avast Premier was updated and stopped working. I can not restart it.

Help!!
Start your own topic with as much info as possible.
Individual help in here will get lost.
Title: Re: NEW Version: 19.1.2360
Post by: ilkka savolainen on January 07, 2019, 10:22:02 PM
Hi,

i have a problem that since updating the new version i cannot any more get chrome cast to work. If i turn off the firewall it works but blocks when on.

In the previous version you could authorize internet connection sharing but that option disappeared. There is only file and printer sharing but that does not help.

How to fix this?

Thanks

Ilkka
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 07, 2019, 10:28:51 PM
Hi,

i have a problem that since updating the new version i cannot any more get chrome cast to work. If i turn off the firewall it works but blocks when on.

In the previous version you could authorize internet connection sharing but that option disappeared. There is only file and printer sharing but that does not help.

How to fix this?

Thanks

Ilkka
Is your Firewall set to private or public ??? Change it to Private if you're on a secure network like your home.
Title: Re: NEW Version: 19.1.2360
Post by: Evjls on January 08, 2019, 04:27:39 AM
recently tried this version for a few days
I think it's heavier than than version last year
I don't like the new setting UI. I think the old one is easier to tweak

in the new UI, there is no way to enable PUP protection. It's only possible when opened the old UI in troubleshooting menu
Title: Re: NEW Version: 19.1.2360
Post by: Praeses2 on January 08, 2019, 08:07:41 AM
No more proxy settings for updates in the new version of the interface :(
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 08, 2019, 08:15:13 AM
No more proxy settings for updates in the new version of the interface :(
Hi, see screenshot.
Title: Re: NEW Version: 19.1.2360
Post by: bstock on January 08, 2019, 10:08:47 AM
Seem to be having a problem with bank mode in new version. Although all updates installed the bank mode icon in security and privacy centre in blanked out requesting "update antivirus" ????
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 08, 2019, 10:10:42 AM
Seem to be having a problem with bank mode in new version. Although all updates installed the bank mode icon in security and privacy centre in blanked out requesting "update antivirus" ????
Known bug, see: https://forum.avast.com/index.php?topic=224194.msg1488584#msg1488584
Title: Re: NEW Version: 19.1.2360
Post by: chris.. on January 08, 2019, 01:32:13 PM
Right , exceptions tab also "Choose specific files, folders or ....." not translated or some other buttons like "see more" , "open old settings" , "view exceptions"
about translations : Okay for these.

but a lot of new ones :mainly in the " troubleshooting " tab (delay avast startup,still having problems? Back-up your avast settings,prevent malware from .... , provide extra protection ....,allow you to use,...) , and in "virus scan" : your report file will be automatically ......
Title: Re: NEW Version: 19.1.2360
Post by: Harry S. on January 08, 2019, 05:02:58 PM
What I like to ask is...
1. If I check the box 'Enable site blocking', is it an automatic action when web shield finds something wrong(like the previous version), or it only blocks those sites that I add in the 'blocked websites list"?
2. If the answer to question 1 is the latter one, what will web shield do when it detects some unsafe websites? How could I set its actions?
-> https://forum.avast.com/index.php?topic=224234.0


Thank you very much.
Title: Re: NEW Version: 19.1.2360
Post by: RedFan on January 08, 2019, 11:16:30 PM
recently tried this version for a few days
I think it's heavier than than version last year
I don't like the new setting UI. I think the old one is easier to tweak

in the new UI, there is no way to enable PUP protection. It's only possible when opened the old UI in troubleshooting menu
I also have installed avast to see what is going on (most of the time i use AVG) and yes its a big change, but from what i see in settings PUP/PUA is enabled by default now ?
Title: Re: NEW Version: 19.1.2360
Post by: Zangiry on January 09, 2019, 05:09:52 AM
While the new update looks great and seems to use less computer resources, which also is good.

But.. Avast has starting killing my games, i try to run a steam game, Avast flag it as a virus and kills it.
same game never had any issues before the update, and while this is an Early Access game things like this shouldn't happen.

i tried adding my entire steam folder under exceptions, did not help.
added the game itself in exceptions, did not help.

changed settings to "Ask before doing anything", it still kept killing and deleting the game .exe

is there a way to downgrade the version?
i've used Avast for many years, but if it's starting to kill my games i'll rather remove Avast and install something else tbh.

Best regards
Zangiry
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 09, 2019, 05:12:33 AM
What I like to ask is...
1. If I check the box 'Enable site blocking', is it an automatic action when web shield finds something wrong(like the previous version), or it only blocks those sites that I add in the 'blocked websites list"?
2. If the answer to question 1 is the latter one, what will web shield do when it detects some unsafe websites? How could I set its actions?
-> https://forum.avast.com/index.php?topic=224234.0
Thank you very much.
You're welcome.
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 09, 2019, 05:14:44 AM
But.. Avast has starting killing my games, i try to run a steam game, Avast flag it as a virus and kills it.
same game never had any issues before the update, and while this is an Early Access game things like this shouldn't happen.
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
Title: Re: NEW Version: 19.1.2360
Post by: mchain on January 09, 2019, 08:17:00 AM
Seem to be having a problem with bank mode in new version. Although all updates installed the bank mode icon in security and privacy centre in blanked out requesting "update antivirus" ????
Actually at this point you open 3 dots>More Tools>Extensions and select Bank Mode extension.  Turn that extension on, it is off by default.
Title: Re: NEW Version: 19.1.2360
Post by: ANTONIO380 on January 09, 2019, 12:18:22 PM
Bom dia, na nova versão o meu anti-spam parou de funcionar no outlook 2013 e como posso resolver esse pequeno bug? Já desinstalei e reinstalei e continou mesmo erro.
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 09, 2019, 12:24:49 PM
Bom dia, na nova versão o meu anti-spam parou de funcionar no outlook 2013 e como posso resolver esse pequeno bug? Já desinstalei e reinstalei e continou mesmo erro.
Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=21.0
Title: Re: NEW Version: 19.1.2360
Post by: bchapman on January 09, 2019, 01:27:10 PM
MS Outlook add-in asOutExt.dll is no longer working. I have two PS's running Outlook 2007 and Windows 10. We seem to have this same problem every time you do a major UPDATE.
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 09, 2019, 01:36:55 PM
MS Outlook add-in asOutExt.dll is no longer working. I have two PS's running Outlook 2007 and Windows 10. We seem to have this same problem every time you do a major UPDATE.
-> https://forum.avast.com/index.php?topic=224282.0
Title: Re: NEW Version: 19.1.2360
Post by: noelrojasc on January 09, 2019, 05:21:37 PM
Seem to be having a problem with bank mode in new version. Although all updates installed the bank mode icon in security and privacy centre in blanked out requesting "update antivirus" ????
Actually at this point you open 3 dots>More Tools>Extensions and select Bank Mode extension.  Turn that extension on, it is off by default.

...???

I was experiencing the same problem with ASB and I solved it using your suggestion. But it was not this way before, and I wonder why is this happening now.
Title: Re: NEW Version: 19.1.2360
Post by: noelrojasc on January 09, 2019, 05:40:04 PM
Seem to be having a problem with bank mode in new version. Although all updates installed the bank mode icon in security and privacy centre in blanked out requesting "update antivirus" ????
Actually at this point you open 3 dots>More Tools>Extensions and select Bank Mode extension.  Turn that extension on, it is off by default.

...???

I was experiencing the same problem with ASB and I solved it using your suggestion. But it was not this way before, and I wonder why is this happening now.

I restarted my PC, and the Bank Mode extension was turned off again ...  >:(
Title: Re: NEW Version: 19.1.2360
Post by: mchain on January 10, 2019, 06:42:26 AM
Seem to be having a problem with bank mode in new version. Although all updates installed the bank mode icon in security and privacy centre in blanked out requesting "update antivirus" ????
Actually at this point you open 3 dots>More Tools>Extensions and select Bank Mode extension.  Turn that extension on, it is off by default.

...???

I was experiencing the same problem with ASB and I solved it using your suggestion. But it was not this way before, and I wonder why is this happening now.

I restarted my PC, and the Bank Mode extension was turned off again ...  >:(
That's the bug, but all you've to do is end the ASB session (close the browser) and start a new one and there it is again.....  Same steps again to re-enable every time...

Already reported via the Menu>About>Submit Feedback, see attached below.
Title: Re: NEW Version: 19.1.2360
Post by: TheSharku on January 10, 2019, 08:47:28 AM
Found an unclickable setting, well you wouldn't want to turn it off anyway but still...
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 10, 2019, 12:05:54 PM
Found an unclickable setting, well you wouldn't want to turn it off anyway but still...
Maybe because you can't have "advanced threat detection" unless you enable "Behavior Shield".
Title: Re: NEW Version: 19.1.2360
Post by: Oscar Nelsen on January 10, 2019, 04:56:37 PM
How do I schedule a scan with the new version?
Title: Re: NEW Version: 19.1.2360
Post by: schmidthouse on January 10, 2019, 07:30:55 PM
You can customize any scan under Virus Scans  "Custom scans" settings.
Title: Re: NEW Version: 19.1.2360
Post by: BlackRockShooter on January 10, 2019, 08:26:32 PM
This new version of Avast is preventing me from logging into an MMORPG.  Because X-Trap thinks it's a corrupted operating system file.  So I had to revert back to the last version to able to access the game.

(https://i.imgur.com/Nkuu4aE.png)
Title: Re: NEW Version: 19.1.2360
Post by: Oscar Nelsen on January 10, 2019, 08:28:31 PM
You can customize any scan under Virus Scans  "Custom scans" settings.

Thank You
Title: Re: NEW Version: 19.1.2360
Post by: schmidthouse on January 10, 2019, 08:29:24 PM
You're welcome.
Title: Re: NEW Version: 19.1.2360
Post by: MartinZ on January 10, 2019, 09:42:56 PM
As a result of the new software update, loaded today, I am unable to launch the UI of Avast. When I click on Restart Service, a new screen pops up and is immediately replaced by the Restart Service screen. I have rebooted 5 times with the same result.
Using a Surface Book with Windows 10 Pro, version 1803., 64-bit.
Have another Win 10 desktop computer 64-bit which was able to successfully run Avast after install.  Received the same error as above, but after rebooting 3 times it started correctly.

we work on the fix, it should be released by the end of this week
Title: Re: NEW Version: 19.1.2360
Post by: MartinZ on January 10, 2019, 09:44:12 PM
After updating to this new version (Avast! Free), I can no longer find any controls to set the scheduled scan date/time for a full scan. The Settings link under the Full Virus Scan (from Protection->Virus Scans) contains nothing about scheduling. There is also a clock icon under the Full Virus Scan panel, but it only shows when the scan will run - no controls for setting/changing it. This clock icon is not clickable - the scheduled scan time only appears in a pop-up which is also not clickable.

In previous versions, the scheduling controls were easily found and intuitive. Have these controls been hidden somewhere else or are they simply missing in this release? I think the scheduling settings have been missed and should have been part of the Settings menu tree.

We work on a new scheduling, it will be live in approx 2 weeks.
Title: Re: NEW Version: 19.1.2360
Post by: MartinZ on January 10, 2019, 09:48:51 PM
Well nice to see the stable version working  :)
Win10 sys no probl. at all, but win7 sys i needed to reinstall Avast IS because it kept blocking my ExpressVPN app  :o (even after a manual startup of the app)
Needed a fresh AIS install to get it working fine.

Is it correct that you can not change "network profiles" names anynore within the firewall settings (what stilll worked fine in the previous version Win10 and Win7 ?   ???    (would be a pitty).
good point, thank you. it shouldn't be difficult to fix
Title: Re: NEW Version: 19.1.2360
Post by: MartinZ on January 10, 2019, 10:06:09 PM
Thanks for update.

Bugs:
- When I disable all shields, then i want enable it (in tray icon) it say 6 shields disabled (rootkit shield and exploit shield are probably counted).
- After enabling all shields (in tray icon) everything seems normal, except notification center says Rootkit and Exploit shield are disabled (still ticket in options).
- In new settings under shields -> PUP detection -> I set Automatic clean but in old settings is PUP detection unticked.

What I like:
- 64 bit version is much faster
- Full system scan show me what testing

What I don't like:
- New settings is absolutely awful. You can simplify settings, why not, but why in this dark background theme? Old settings has professional look and has much more things to set. Now we have 2x settings old and new. So if i unable set something i need use old (Clean test history for example). 
- There is no Save or Cancel button in settings. If I missclick somewhere, it will be saved and I will not be protected. Please let user confirm changes by hit Save button.
- Old and new setting together. If you reworked settings, delete old. Seems like unfinished product.

Thanks for feedback
- we will check the enabling shields, I tried it and the exploit and rootkit shields got started after few minutes..need to investigate why
- PUP detections are now on different checkboxes for scans and for shields, that's why not synced
- old settings will be removed after few weeks. the new ones aren't finished yet. still working on custom scans and geek section where will be more advanced settings
- dark color is to match with the rest of the app
Title: Re: NEW Version: 19.1.2360
Post by: Patrick2 on January 10, 2019, 10:09:57 PM
Anyone else experiencing during a full scan it sometimes getting seemingly like stuck at a certain percentage, like 71 or 86 percent, but eventually finishes.    I briefly tried Windows Defender in Windows 10 a month ago (don't worry clean install done so shouldn't be any tweaks of that still enabled I hope,

I got convinced by another forum where folks was saying my PC problem I had was related to Avast, remove it and your system will be better--Wrong)  seems slower in games at least with Defender activated, not sure about anything else

Should I remove Avast Free, and attempt clean install, updated via gui from 18.8 version

Title: Re: NEW Version: 19.1.2360
Post by: MartinZ on January 10, 2019, 10:14:03 PM
Hi i've installed the latest version - 19.1.2360 Avast Internet Security. And since the update the antispam is not loading in outlook. But the option is selected to green. How i can put the spam bar in Outlook. I really would thank's for help regarding this situation.
My OS is Windows 10 and Office 10.
Thank you in advance and Happy New Year.
we will release a silent fix for this on Friday Jan 11
Title: Re: NEW Version: 19.1.2360
Post by: MartinZ on January 10, 2019, 10:24:04 PM
A good stable release.

I'm happy you are now able to see the files which are being scanned when a full scan is in progress. This ensures that users will not think the scan is stuck anymore.

The default automatic option when a scan is ran is : Repair > Virus Chest > Delete File. Why is there no option for No Action or Ask the user before the delete action? The same process could apply for the Core Shields. If there was a false positive...

The scans are set to generate a report file which will be located at C:/Program Files/Avast/Reports - there is no such location and running a scan doesn't create the path.

It is no longer possible to see when the last streaming update was received through the user interface. You were previously able to go to the Update section and it would be there...

If the Real Site component is not installed, it should not show up in Settings.

I see no reason why the option to Schedule Scans have been changed. I know you can create a custom scan and then create a schedule but why change it when it was fine before? The Quick Scan is still able to be scheduled via Custom Scans and so should the others.

There is no longer a voice when a threat has been detected. The sound is still there and I'm not sure if that has been done intentionally?

It would be nice to see the Ransomware Shield to protect "txt" file extensions by default.

Edit: Fixed typo.

Hi, thanks for feedback
- the option to not make any action scan is there, just uncheck the checkbox "Perform automatic actions during scan", for shields select Ask for what to do with Viruses at the top tab
- report path will be fixed
- voice for detection is gone for long time, now there is just jingle
Title: Re: NEW Version: 19.1.2360
Post by: MartinZ on January 10, 2019, 10:27:41 PM
recently tried this version for a few days
I think it's heavier than than version last year
I don't like the new setting UI. I think the old one is easier to tweak

in the new UI, there is no way to enable PUP protection. It's only possible when opened the old UI in troubleshooting menu

Yes you can via the Protection tab, see attached
Title: Re: NEW Version: 19.1.2360
Post by: MartinZ on January 10, 2019, 10:42:01 PM
Regarding the feedback about scheduling scans, please look at the beta, there is already  a new screen for creating custom scan with schedule. Scheduling existing scan would work just for Full System Scan,that's the reason why we moved this option to custom scans..
Title: Re: NEW Version: 19.1.2360
Post by: schmidthouse on January 11, 2019, 03:24:06 AM
Thank you for all the clarification MartinZ. :)
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 11, 2019, 06:01:31 AM
Thank you for all the clarification MartinZ. :)
+1 :)
Title: Re: NEW Version: 19.1.2360
Post by: spudd57 on January 11, 2019, 07:15:16 AM
Avast anti-spam toolbar in Ms outlook 2010 now missing after latest update;
Again after another avast premier update Jan 4 2019, I have lost my anti-spam (white list/ black list ) tool bar.
in the past when this happens I would usually completely uninstall avast premier, as well as the registry to retrieve it. and then reinstall.
However, after this last update, no go.
I ensure the anti-spam component is installed and the splash screen is ticked on.
I try to activate the add-in in the coms, but it still remains inactive... very frustrating.

I also lost bank mode in the secure browser, and had to reinstall it but no go.

Please advise,
Thank you
Title: Re: NEW Version: 19.1.2360
Post by: petr blatny on January 11, 2019, 07:38:39 AM
Found an unclickable setting, well you wouldn't want to turn it off anyway but still...

It is because checkbox in Personal Privacy: "Allow usage data to be shared with 3rd parties for analytics" is not checked. We want to add a tooltip explaining that.
Title: Re: NEW Version: 19.1.2360
Post by: Be Secure on January 11, 2019, 07:45:11 AM
Found an unclickable setting, well you wouldn't want to turn it off anyway but still...

It is because checkbox in Personal Privacy: "Allow usage data to be shared with 3rd parties for analytics" is not checked. We want to add a tooltip explaining that.
Why it need enable Allow usage data to be shared with 3rd parties for analytics?
Title: Re: NEW Version: 19.1.2360
Post by: petr blatny on January 11, 2019, 08:07:12 AM
While the new update looks great and seems to use less computer resources, which also is good.

But.. Avast has starting killing my games, i try to run a steam game, Avast flag it as a virus and kills it.
same game never had any issues before the update, and while this is an Early Access game things like this shouldn't happen.

i tried adding my entire steam folder under exceptions, did not help.
added the game itself in exceptions, did not help.

changed settings to "Ask before doing anything", it still kept killing and deleting the game .exe

is there a way to downgrade the version?
i've used Avast for many years, but if it's starting to kill my games i'll rather remove Avast and install something else tbh.

Best regards
Zangiry

Hello, can you please send me this file: "c:\ProgramData\AVAST Software\Avast\exclusions.ini"  + name of the game, so we can test it. The best is sending it to my email: petr.blatny@avast.com Thank you very much.
Title: Re: NEW Version: 19.1.2360
Post by: petr blatny on January 11, 2019, 08:47:04 AM
Found an unclickable setting, well you wouldn't want to turn it off anyway but still...

It is because checkbox in Personal Privacy: "Allow usage data to be shared with 3rd parties for analytics" is not checked. We want to add a tooltip explaining that.
Why it need enable Allow usage data to be shared with 3rd parties for analytics?
Advanced threat protection uses 3rd party service to protect processes - it checks if processes are not morphed.
Title: Re: NEW Version: 19.1.2360
Post by: MartinZ on January 11, 2019, 09:20:24 AM
v18
Quote
Hardened mode:
Moderate: blocks only files which have bad ratings or no rating at all. All other files are allowed to run.
Aggressive: only chosen files with known high ratings are allowed. All other files are prevented from running.

v19
Simply Hardened mode without settings. In what mode does this option work now?
Moderate
Title: Re: NEW Version: 19.1.2360
Post by: MartinZ on January 11, 2019, 09:21:28 AM
Avast anti-spam toolbar in Ms outlook 2010 now missing after latest update;
Again after another avast premier update Jan 4 2019, I have lost my anti-spam (white list/ black list ) tool bar.
in the past when this happens I would usually completely uninstall avast premier, as well as the registry to retrieve it. and then reinstall.
However, after this last update, no go.
I ensure the anti-spam component is installed and the splash screen is ticked on.
I try to activate the add-in in the coms, but it still remains inactive... very frustrating.

I also lost bank mode in the secure browser, and had to reinstall it but no go.

Please advise,
Thank you

We just released a hotfix for this bug. Please restart your PC.
Title: Re: NEW Version: 19.1.2360
Post by: Be Secure on January 11, 2019, 10:09:55 AM
Found an unclickable setting, well you wouldn't want to turn it off anyway but still...

It is because checkbox in Personal Privacy: "Allow usage data to be shared with 3rd parties for analytics" is not checked. We want to add a tooltip explaining that.
Why it need enable Allow usage data to be shared with 3rd parties for analytics?
Advanced threat protection uses 3rd party service to protect processes - it checks if processes are not morphed.
If i turnoff "Allow usage data to be shared with 3rd parties for analytics" is it still protect me from Advance threat or not?
Title: Re: NEW Version: 19.1.2360
Post by: BlackRockShooter on January 11, 2019, 10:20:57 AM
While the new update looks great and seems to use less computer resources, which also is good.

But.. Avast has starting killing my games, i try to run a steam game, Avast flag it as a virus and kills it.
same game never had any issues before the update, and while this is an Early Access game things like this shouldn't happen.

i tried adding my entire steam folder under exceptions, did not help.
added the game itself in exceptions, did not help.

changed settings to "Ask before doing anything", it still kept killing and deleting the game .exe

is there a way to downgrade the version?
i've used Avast for many years, but if it's starting to kill my games i'll rather remove Avast and install something else tbh.

Best regards
Zangiry

Hello, can you please send me this file: "c:\ProgramData\AVAST Software\Avast\exclusions.ini"  + name of the game, so we can test it. The best is sending it to my email: petr.blatny@avast.com Thank you very much.

I am having the same issue as well.  All I can do is disable all shields for 10 minutes after I log into the game and re-able them once I'm logged into the game.  Avast seriously needs to fix this ASAP.
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 11, 2019, 11:18:30 AM
While the new update looks great and seems to use less computer resources, which also is good.

But.. Avast has starting killing my games, i try to run a steam game, Avast flag it as a virus and kills it.
same game never had any issues before the update, and while this is an Early Access game things like this shouldn't happen.

i tried adding my entire steam folder under exceptions, did not help.
added the game itself in exceptions, did not help.

changed settings to "Ask before doing anything", it still kept killing and deleting the game .exe

is there a way to downgrade the version?
i've used Avast for many years, but if it's starting to kill my games i'll rather remove Avast and install something else tbh.

Best regards
Zangiry

Hello, can you please send me this file: "c:\ProgramData\AVAST Software\Avast\exclusions.ini"  + name of the game, so we can test it. The best is sending it to my email: petr.blatny@avast.com Thank you very much.

I am having the same issue as well.  All I can do is disable all shields for 10 minutes after I log into the game and re-able them once I'm logged into the game.  Avast seriously needs to fix this ASAP.
Did you send Avast the requested fix ??? It may help to fix the problem.
Title: Re: NEW Version: 19.1.2360
Post by: BlackRockShooter on January 11, 2019, 11:27:44 AM
While the new update looks great and seems to use less computer resources, which also is good.

But.. Avast has starting killing my games, i try to run a steam game, Avast flag it as a virus and kills it.
same game never had any issues before the update, and while this is an Early Access game things like this shouldn't happen.

i tried adding my entire steam folder under exceptions, did not help.
added the game itself in exceptions, did not help.

changed settings to "Ask before doing anything", it still kept killing and deleting the game .exe

is there a way to downgrade the version?
i've used Avast for many years, but if it's starting to kill my games i'll rather remove Avast and install something else tbh.

Best regards
Zangiry

Hello, can you please send me this file: "c:\ProgramData\AVAST Software\Avast\exclusions.ini"  + name of the game, so we can test it. The best is sending it to my email: petr.blatny@avast.com Thank you very much.

I am having the same issue as well.  All I can do is disable all shields for 10 minutes after I log into the game and re-able them once I'm logged into the game.  Avast seriously needs to fix this ASAP.
Did you send Avast the requested fix ??? It may help to fix the problem.

I'll do it later on today.  The problem is the company that makes "X-Trap" has an old version our server has the "10.2016_2518" X-Trap version and the company refuses to update the security software.  So their tech support is pretty much useless.   What I don't get it.  Why is Avast out of nowhere getting blocked with X-Trap?  Every version I used since 2007 hasn't been blocked by X-Trap or I had to add the game folder to the exclusion list and now it's completely blocked.
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 11, 2019, 11:44:35 AM
That's exactly why Avast asked for logs. They may reveal what changed and what's causing the conflict.
Title: Re: NEW Version: 19.1.2360
Post by: Michael529 on January 11, 2019, 01:28:40 PM
Found an unclickable setting, well you wouldn't want to turn it off anyway but still...

It is because checkbox in Personal Privacy: "Allow usage data to be shared with 3rd parties for analytics" is not checked. We want to add a tooltip explaining that.
Why it need enable Allow usage data to be shared with 3rd parties for analytics?
Advanced threat protection uses 3rd party service to protect processes - it checks if processes are not morphed.

Which 3rd party, please?
Title: Re: NEW Version: 19.1.2360
Post by: neophil78 on January 11, 2019, 04:45:43 PM
Exclusion (imported from previous version) don't work any more and bring a Windows crash on some programs excluded !!! >:(
Win 7 64 bits french (updated with the internal system - Avast free version)

Any fix coming ?

That's nothing we've ever seen (and the internal handling of exclusions hasn't changed AFAIK, just the UI).
So - what exactly are your exclusions, what program crashes (and when)?
These are two program widgets (DXWidget.exe) build with Stardock DeskopX (and running since years and years) and crashing now on boot now... did a roll back to previous Avast free and everything's going right way !!!!
Title: Re: NEW Version: 19.1.2360
Post by: Patrick2 on January 11, 2019, 06:13:29 PM
Question on Behavior shield Advanced Threat protection, if data sharing with 3rd parties is off,  do we still have protection from Advanced Threats?   Or does it specifically require it to be on for it to function in Avast Free Version? 

Concerned over this deeply, as not sure on sharing data with 3rd parties, usually always switch that off
Title: Re: NEW Version: 19.1.2360
Post by: BlackRockShooter on January 11, 2019, 09:13:36 PM
That's exactly why Avast asked for logs. They may reveal what changed and what's causing the conflict.

I just sent my log to Avast and here's the screenshot

(https://i.imgur.com/Nkuu4aE.png)
Title: Re: NEW Version: 19.1.2360
Post by: chris.. on January 12, 2019, 10:22:22 AM
Right , exceptions tab also "Choose specific files, folders or ....." not translated or some other buttons like "see more" , "open old settings" , "view exceptions"
about translations : Okay for these.

but a lot of new ones :mainly in the " troubleshooting " tab (delay avast startup,still having problems? Back-up your avast settings,prevent malware from .... , provide extra protection ....,allow you to use,...) , and in "virus scan" : your report file will be automatically ......
Hello,
still no change  :-[
Last week's translations came through a VPS update, would it be different here.
Title: Re: NEW Version: 19.1.2360
Post by: bruce_b on January 12, 2019, 01:44:39 PM
Installed fine on my Toshiba Windows 10 Laptop .. But the UI is horrendous .. Please bring back the one from the prior version. At least that was easy to read and navigate. I used the Full Off Line Installer for the update. Not sure if it used a 64 bit install or 32 bit (laptop is running Windows 10 Home 64) ... Has anyone tried to see if this will install on XP (some us, like me, just use: File, Web, Behavior Shields, Rescue Disk) ? ? ?
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 12, 2019, 06:59:14 PM
I used the Full Off Line Installer for the update. Not sure if it used a 64 bit install or 32 bit (laptop is running Windows 10 Home 64) ...
The installer covers both.
Title: Re: NEW Version: 19.1.2360
Post by: sj.vegetto on January 12, 2019, 08:11:52 PM
I dont like the new add exception setup, Before I could just as exceptions to the Sheild and sheild  only so as scans would still scan those folders, now the exceptions is for everything, so If i add my games folders to exceptions the shield dont scan my  game as I use them it also make system scan out right ingore those folders too. I DO NOT like that that please bring be exceptions for the shield
Title: Re: NEW Version: 19.1.2360
Post by: Terryrb on January 12, 2019, 08:28:24 PM
After updating to this new version (Avast! Free), I can no longer find any controls to set the scheduled scan date/time for a full scan. The Settings link under the Full Virus Scan (from Protection->Virus Scans) contains nothing about scheduling. There is also a clock icon under the Full Virus Scan panel, but it only shows when the scan will run - no controls for setting/changing it. This clock icon is not clickable - the scheduled scan time only appears in a pop-up which is also not clickable.

In previous versions, the scheduling controls were easily found and intuitive. Have these controls been hidden somewhere else or are they simply missing in this release? I think the scheduling settings have been missed and should have been part of the Settings menu tree.

We work on a new scheduling, it will be live in approx 2 weeks.
Thank you! This is the response I was hoping for. I look forward to the update.
Title: Re: NEW Version: 19.1.2360
Post by: -midnight on January 12, 2019, 10:01:18 PM
Why so many problems with this new version?  I haven't updated yet and won'r until there aren't anymore  problems.

Edit
typo
Title: Re: NEW Version: 19.1.2360
Post by: Sugram22 on January 12, 2019, 10:19:59 PM
after this update i noticed something weird in taskmanager under startup, u see from the picture, should i remove one? and can it cause issues (i mean leaving it be)?
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 12, 2019, 10:31:44 PM
after this update i noticed something weird in taskmanager under startup, u see from the picture, should i remove one? and can it cause issues (i mean leaving it be)?
Reported to Avast let's see if that gets us an answer.
Title: Re: NEW Version: 19.1.2360
Post by: schmidthouse on January 12, 2019, 10:41:55 PM
Mmmm ???
I also have 2 AvLaunch components enabled (running the beta), one having 'low' startup impact and the second 'Medium' startup impact
Title: Re: NEW Version: 19.1.2360
Post by: karol.kurczuk on January 13, 2019, 01:02:19 AM
New version is not translate to polish sometimes.
Title: Re: NEW Version: 19.1.2360
Post by: lcc on January 13, 2019, 01:26:19 AM
I have 2 AvLaunch components enabled too. And this version is not translate to russian in some places and some translation is very poor.
Title: Re: NEW Version: 19.1.2360
Post by: catrike on January 13, 2019, 01:55:40 AM
Does anybody know if the problem with Avast shutting down by itself and then trying to restart over and over six or more times a day every day since the ver 19 update has been addressed and will it be fixed?
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 13, 2019, 12:30:08 PM
Does anybody know if the problem with Avast shutting down by itself and then trying to restart over and over six or more times a day every day since the ver 19 update has been addressed and will it be fixed?
See if this fixes your problem, Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Title: Re: NEW Version: 19.1.2360
Post by: Sugram22 on January 13, 2019, 01:04:27 PM
after this update i noticed something weird in taskmanager under startup, u see from the picture, should i remove one? and can it cause issues (i mean leaving it be)?
Reported to Avast let's see if that gets us an answer.

they can answer here to, i don't know how this stuff works here
Title: Re: NEW Version: 19.1.2360
Post by: catrike on January 14, 2019, 04:11:37 AM
bob3160 I already tried a clean install like you suggested and multiple restarts like someone else suggested. But the UI Failed to Load and the daily six or more shut downs of Avast on it's own and then it trying to restart persisted as well. That's when I went back and installed ver 17 with the program updates set to manual so it would not update to a newer version and I am now having zero problems. But being stuck on problem free ver 17 is not the solution I want. I want the Avast programmers to get these glitches, buggs or whatever out of the updates.
Title: Re: NEW Version: 19.1.2360
Post by: ThorinNg on January 14, 2019, 09:01:38 AM
Please help me, how to enable internet sharing mode in this version?
Title: Re: NEW Version: 19.1.2360
Post by: mchain on January 14, 2019, 05:06:28 PM
Please help me, how to enable internet sharing mode in this version?
Do you have Avast Firewall installed?

- Which version of paid Avast..?  (Avast Free antivirus does not have a firewall)
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

(credit for above goes to Asyn)
Title: Re: NEW Version: 19.1.2360
Post by: ThorinNg on January 15, 2019, 02:15:57 AM
Please help me, how to enable internet sharing mode in this version?
Do you have Avast Firewall installed?

- Which version of paid Avast..?  (Avast Free antivirus does not have a firewall)
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

(credit for above goes to Asyn)
I'm using Avast Premier 19.1.2360. In the previous version I could authorize internet connection sharing but that option disappeared...
Title: Re: NEW Version: 19.1.2360
Post by: sagetone on January 15, 2019, 02:32:30 AM
Hi i've installed the latest version - 19.1.2360 Avast Internet Security. And since the update the antispam is not loading in outlook. But the option is selected to green. How i can put the spam bar in Outlook. I really would thank's for help regarding this situation.
My OS is Windows 10 and Office 10.
Thank you in advance and Happy New Year.
we will release a silent fix for this on Friday Jan 11

Hi, how do I get/implement the silent fix. I have paid version of Avast Int Security. New update works fine, but tools in Outlook are now missing.

By the way, my release date in 1/3/19, ver 19.1.2360, build 19.1.4142.0

Thank you
Title: Re: NEW Version: 19.1.2360
Post by: mchain on January 15, 2019, 03:28:00 AM
Please help me, how to enable internet sharing mode in this version?
Do you have Avast Firewall installed?

- Which version of paid Avast..?  (Avast Free antivirus does not have a firewall)
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

(credit for above goes to Asyn)
I'm using Avast Premier 19.1.2360. In the previous version I could authorize internet connection sharing but that option disappeared...
Open Menu>Settings>Troubleshooting.  Scroll down to 'Old Settings' link.  Navigate from there to the setting you want.

19.1's new gui is a work in progress which is why the old settings are still available.  Set firewall to 'Private'.
Title: Re: NEW Version: 19.1.2360
Post by: ThorinNg on January 15, 2019, 03:58:32 AM
Please help me, how to enable internet sharing mode in this version?
Do you have Avast Firewall installed?

- Which version of paid Avast..?  (Avast Free antivirus does not have a firewall)
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

(credit for above goes to Asyn)
I'm using Avast Premier 19.1.2360. In the previous version I could authorize internet connection sharing but that option disappeared...
Open Menu>Settings>Troubleshooting.  Scroll down to 'Old Settings' link.  Navigate from there to the setting you want.

19.1's new gui is a work in progress which is why the old settings are still available.  Set firewall to 'Private'.
Thank you so much, bro  :-*
Title: Re: NEW Version: 19.1.2360
Post by: mchain on January 15, 2019, 08:25:58 PM
Glad to help.   ;)
Title: Re: NEW Version: 19.1.2360
Post by: KomputrPixi on January 17, 2019, 04:19:00 AM
This version is great but sometimes I am getting "The online content is unavailable" when running a smart scan.
Strange. I have a very good internet connection. I also run a computer consulting business and recommend Avast Free Antivirus to my clients and I use it myself. I have used the Avast uninstall utility Avast clear whilst in safe mode on my computer, reinstalled Avast with a clean copy and also used the repair method.
Have been using this software for a few years now and this has only been occurring of and on with the release of the newest version.
My clients have seen this as well whilst running the smart scan.
Doesn't happen with a full scan.
I have also submitted the bug through feedback.
I am really enjoying using Avast and for a free Avast antivirus program it is EXCELLENT and has very good protection.
Title: Re: NEW Version: 19.1.2360
Post by: mchain on January 17, 2019, 06:47:36 AM
WAG is that "The online content is unavailable" has to do with running Avast SecureLine feature.  ASL will say that when it encounters an internet connectivity issue.

Do a Custom Install of Avast and remove features you don't need or want, especially if you are running the Free version.  Reboot.
Title: Re: NEW Version: 19.1.2360
Post by: KomputrPixi on January 17, 2019, 05:06:05 PM
Do a Custom Install of Avast and remove features you don't need or want, especially if you are running the Free version.  Reboot.
Already have done that and the issue still persists.
Not all the time, but, occasionally.
My internet connection works very, very well.  ;)
Submitted another ticket with respect to that issue.
IMHO it's definitely a bug. Not a major annoyance though.  :)
Title: Re: NEW Version: 19.1.2360
Post by: KomputrPixi on January 17, 2019, 06:06:59 PM
Just tried another custom install after using Avast clear in safe mode.
Re-installed a fresh copy of Avast free antivirus and not seeing the issue at the moment.
Tried this on my home computer and five other clients computers.
Good to see that they are working on this bug issue.
GREAT JOB to the team at Avast!  :D
Title: Re: NEW Version: 19.1.2360
Post by: vagabondh on January 17, 2019, 08:35:52 PM
Hi i've installed the latest version - 19.1.2360 Avast Internet Security. And since the update the antispam is not loading in outlook. But the option is selected to green. How i can put the spam bar in Outlook. I really would thank's for help regarding this situation.
My OS is Windows 10 and Office 10.
Thank you in advance and Happy New Year.
we will release a silent fix for this on Friday Jan 11

I have not seen any relief for this problem - how do I get the "silent fix"??????????
Title: Re: NEW Version: 19.1.2360
Post by: Sugram22 on January 17, 2019, 10:11:08 PM
i do have 1 issue with smart scan, it finds some performance issue and vulnerable software, i can guess what software it means, probably nexus mod manager, even os said its suspicious soft when i wanted to install it, but my issue is resolve all button, no options to look info and decide witch issues to resolve, resolve all can Fk something up, they should change it with next update
Title: Re: NEW Version: 19.1.2360
Post by: mchain on January 18, 2019, 03:14:32 AM
Hi i've installed the latest version - 19.1.2360 Avast Internet Security. And since the update the antispam is not loading in outlook. But the option is selected to green. How i can put the spam bar in Outlook. I really would thank's for help regarding this situation.
My OS is Windows 10 and Office 10.
Thank you in advance and Happy New Year.
we will release a silent fix for this on Friday Jan 11
I have not seen any relief for this problem - how do I get the "silent fix"??????????
Silent fix will run if you've allowed AvastEmUpdate.exe to run on boot; also instup.exe must be allowed to run and you are connected to the internet.

Reboot is all you need to do if both conditions are valid and both are allowed to run on boot.  If not, you'll need to allow them to run.
Title: Re: NEW Version: 19.1.2360
Post by: vagabondh on January 18, 2019, 03:20:56 PM
Thanks for the reply! I have not done anything to block those files from executing but can you tell me where they might be allowed or blocked so I can investigate it?  I had this corrected in the recent past but it returned with an update from someone.
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 18, 2019, 05:08:29 PM
Thanks for the reply! I have not done anything to block those files from executing but can you tell me where they might be allowed or blocked so I can investigate it?  I had this corrected in the recent past but it returned with an update from someone.
There isn't an on or off switch for these. If you turned them off, you would have had to either delete them or blocked them.
Title: Re: NEW Version: 19.1.2360
Post by: -midnight on January 19, 2019, 01:35:56 AM
 :o I'm so ready to uninstall Avast.  I had my settings manual update but it automatically updated.  Is there any way I can go back to the last version?

@bob3160  Why aren't you using  the new version?  Would you please answer my question?
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 19, 2019, 02:09:42 AM
:o I'm so ready to uninstall Avast.  I had my settings manual update but it automatically updated.  Is there any way I can go back to the last version?

@bob3160  Why aren't you using  the new version?  Would you please answer my question?
Not updating my profile here on the forum doesn't have any relevance on updating to the latest version. :)
Thanks for the reminder.
Title: Re: NEW Version: 19.1.2360
Post by: -midnight on January 19, 2019, 02:30:22 PM
My settings

Title: Re: NEW Version: 19.1.2360
Post by: DavidR on January 19, 2019, 03:54:23 PM
My settings

Well those are the same as mine on my win10 system and I did have to do a manual program update.

:o I'm so ready to uninstall Avast.  I had my settings manual update but it automatically updated.  Is there any way I can go back to the last version?
<snip>

I don't know why this always seems to happen around program update time.

So its happened, why would you want to uninstall avast yet again.
Title: Re: NEW Version: 19.1.2360
Post by: -midnight on January 19, 2019, 04:21:16 PM
@DavidR  It updated automically  when I had it set to manual update
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 19, 2019, 04:57:12 PM
@DavidR  It updated automically  when I had it set to manual update
So uninstall the now updated version and then do the update yearself.
Mine is set to ask and ask it did.
Title: Re: NEW Version: 19.1.2360
Post by: Exantius on January 19, 2019, 09:42:06 PM
man i didnt still dont know how to enable sharing conection(hotspot on my window 10)
the option policy is missing in new update 2019
can anyone help?
i already set it from public to private(on firewall profile)
Title: Re: NEW Version: 19.1.2360
Post by: -midnight on January 19, 2019, 10:13:19 PM
@bob3160  Why would I want to do that?  I would still get the latest version wouldn't I ?
Title: Re: NEW Version: 19.1.2360
Post by: DavidR on January 19, 2019, 10:42:58 PM
@DavidR  It updated automically  when I had it set to manual update

Since that bridge has already been crossed, its on your system you have two choices:
1.  leave it,
2.  Uninstall it as you threatened " :o I'm so ready to uninstall Avast."

@bob3160  Why would I want to do that?  I would still get the latest version wouldn't I ?

The question already posed by myself "So its happened, why would you want to uninstall avast"
If you aren't having problems (and you haven't mentioned any) other than it having updated itself.

If you download the full off-line installation file when you know one is available and save it, you then have a fallback position to uninstall and use the off-line installation file to get back to the last version.  Either that or do what we have suggested on many occasions, do regular system backups so you can go back.
Title: Re: NEW Version: 19.1.2360
Post by: -midnight on January 20, 2019, 12:18:14 PM
How would I find out when the full off line installer is available?  I have a hard time finding the different scans.  In fact it's hard to find anything.
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 20, 2019, 12:22:56 PM
How would I find out when the full off line installer is available?  I have a hard time finding the different scans.  In fact it's hard to find anything.
??? ??? ???
https://forum.avast.com/index.php?topic=224223.msg1488636#msg1488636 (https://forum.avast.com/index.php?topic=224223.msg1488636#msg1488636)
Title: Re: NEW Version: 19.1.2360
Post by: -midnight on January 20, 2019, 09:30:28 PM
I uninstalled Avast this morning, restarted my computer, then installed Avast again.  Now it's installing again and I don't understand how it could do this
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 20, 2019, 10:05:38 PM
I uninstalled Avast this morning, restarted my computer, then installed Avast again.  Now it's installing again and I don't understand how it could do this
So it was perfectly installed, you uninstalled it and now you're having problems? Why didn't you just leave alone after it updated?
At this point I'd suggest you do a Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Title: Re: NEW Version: 19.1.2360
Post by: -midnight on January 20, 2019, 10:22:46 PM
I did do a Clean Install.  The only problem I'm having now is finding the different scans.

EDiT
more info

Now Avast  won't open, not in the icon on the task bar or the Avast icon on the desktop. I know it's installed but why won't it open? 

This is what I see when I click on the icon in both the task bar and icon on desktop
Title: Re: NEW Version: 19.1.2360
Post by: Pondus on January 20, 2019, 11:08:51 PM
Quote
I did do a Clean Install.  The only problem I'm having now is finding the different scans.
Search! We’ve added a search bar to our settings to make it easier to find what you need

https://forum.avast.com/index.php?topic=224223.msg1488636#msg1488636


Title: Re: NEW Version: 19.1.2360
Post by: Mr D. on January 21, 2019, 02:30:21 AM
 Unable to renew free licence in Avast Free 19.1.2360
 keep getting pop up notification counting down days to expiry
have tried searching for a  fix & tried suggestions,
 seems to be a common error over the last couple of years with Avast Free renewal license
 has under" licenses on this PC" , Avast antivirus free-active
expires January 21 2020 (366 days remaining);
 still get notification couple times a day ;

 can we also get readable letters on verification, me old fella so difficult to read
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 21, 2019, 09:36:41 AM
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.

PS: Captcha is only needed for your first 3 posts. (Spam protection)
Title: Re: NEW Version: 19.1.2360
Post by: Mr D. on January 21, 2019, 12:25:47 PM
Hey Asyn;
 have already tried that & all other fixes on forums;
 but still counting down, just gone to 10 days, with pop up notification;
Title: Re: NEW Version: 19.1.2360
Post by: Asyn on January 21, 2019, 12:27:12 PM
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 21, 2019, 12:28:32 PM
Hey Asyn;
 have already tried that & all other fixes on forums;
 but still counting down, just gone to 10 days, with pop up notification;
Is this what you're getting ???
https://forum.avast.com/index.php?topic=93544.msg1486387#msg1486387
Title: Re: NEW Version: 19.1.2360
Post by: George235 on January 21, 2019, 04:37:10 PM
Since I update to latest version I get a black screen after I log in to Windows 10 Pro 64 bit and i have to press the restart button. Second or third time it will work.
Title: Re: NEW Version: 19.1.2360
Post by: -midnight on January 21, 2019, 06:08:49 PM
@bob3160  Reinstalled Avast this morning and this is what I got.

See screenshot
Title: Re: NEW Version: 19.1.2360
Post by: bruce_b on January 21, 2019, 06:16:16 PM
You installed the wrong one or you were on the Beta Channel before. Run the Avast Clean tool to completely remove Avast. Then use this link:  http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe .. and download the full offline installer for Avast Free AV ... Run the installer and all should be fine. You should reboot after running avast clean and installing the new version.
Title: Re: NEW Version: 19.1.2360
Post by: Caroline89 on January 21, 2019, 08:43:30 PM
Hello.

I am at my wits end with Avast and Avast support. I have done a clean re-install of Avast premier which didn't work, done god knows how many updates and repairs but still have the same problem. My shields keep switching off or don't start. I even uninstalled Avast premier and used Avast free version and had shield problems but at least the free version allowed me internet access. When I then put my licence code in and changed that to the Premier version I don't always have internet access with it so something in Avast Premier is blocking it. Avast used to be so good but now it is rubbish with these ongoing problems.

Contacted support who were frankly a waste of time and only said I'd done the right thing with a clean re-install. They didn't give me any help whatsoever or explain why I'd had these problems. My machine is clean having done 2 system scans and a boot up scan and nothing has shown up. I am on windows 10 64 bit. All my drivers are up to date as well.

If anyone can help me I'd be really grateful. If giving me any instructions please explain fully what I need to do. I am PC literate but might not have the same knowledge as you. Thankyou.
Title: Re: NEW Version: 19.1.2360
Post by: bob3160 on January 21, 2019, 09:07:41 PM
Hello.

I am at my wits end with Avast and Avast support. I have done a clean re-install of Avast premier which didn't work, done god knows how many updates and repairs but still have the same problem. My shields keep switching off or don't start. I even uninstalled Avast premier and used Avast free version and had shield problems but at least the free version allowed me internet access. When I then put my licence code in and changed that to the Premier version I don't always have internet access with it so something in Avast Premier is blocking it. Avast used to be so good but now it is rubbish with these ongoing problems.

Contacted support who were frankly a waste of time and only said I'd done the right thing with a clean re-install. They didn't give me any help whatsoever or explain why I'd had these problems. My machine is clean having done 2 system scans and a boot up scan and nothing has shown up. I am on windows 10 64 bit. All my drivers are up to date as well.

If anyone can help me I'd be really grateful. If giving me any instructions please explain fully what I need to do. I am PC literate but might not have the same knowledge as you. Thankyou.
Reinstall Premiere and set your Avast Firewall settings to Private.