Author Topic: Repairing the product frozen  (Read 439 times)

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Offline scoza

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Repairing the product frozen
« on: January 13, 2019, 02:34:47 AM »
Hi all.  The update wouldn't initialize and finally got to the part where I was able to see the repair option screen but now it's frozen right at the end!  Windows 10 Pro 64 bit i5 3330 3.0GHz
« Last Edit: January 13, 2019, 02:38:13 AM by scoza »

Offline scoza

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Re: Repairing the product frozen
« Reply #1 on: January 13, 2019, 03:05:15 AM »
UPDATE: Gave up on repairing and tried a fresh install.  Now I'm getting this error!  Has Avast been hacked?  Never had so many issues with it until now.

Offline scoza

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Re: Repairing the product frozen
« Reply #2 on: January 13, 2019, 04:10:46 AM »
Fixed.  Ended up getting avastclear and doing the offline install method.  Works fine now, hopefully.

Offline bob3160

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Re: Repairing the product frozen
« Reply #3 on: January 13, 2019, 12:56:24 PM »
For future reference.

Repair & Clean Install of Avast https://goo.gl/t7aJGq
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
If your Avast settings are not the default settings and you want them restored after the Clean Install, follow this before removing Avast.
https://goo.gl/TXjM7h
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.5.2378, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq