Author Topic: Refunding process  (Read 577 times)

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Offline Justin238

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Refunding process
« on: February 17, 2019, 10:58:16 PM »
Hi, so I noticed today that $80 has been taken out of my bank account, and when I checked, it was my VPN auto renewal process that did this. I was testing a free trial, and it never asked if I wanted the auto renewal process. I did not ask for this subscription, I have already requested a refund, I just wanted to ask how long will it take for my refund?
Thanks

Offline schmidthouse

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Re: Refunding process
« Reply #1 on: February 17, 2019, 11:35:04 PM »
Hi
It could take 7-10 business days for completion.
You can post your Ticket ID here if it takes longer. :)
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