Author Topic: Refunding process  (Read 577 times)

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Offline Justin238

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Refunding process
« on: February 17, 2019, 10:58:16 PM »
Hi, so I noticed today that $80 has been taken out of my bank account, and when I checked, it was my VPN auto renewal process that did this. I was testing a free trial, and it never asked if I wanted the auto renewal process. I did not ask for this subscription, I have already requested a refund, I just wanted to ask how long will it take for my refund?

Offline schmidthouse

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Re: Refunding process
« Reply #1 on: February 17, 2019, 11:35:04 PM »
It could take 7-10 business days for completion.
You can post your Ticket ID here if it takes longer. :)
***HP ENVY 15K LT W10 Pro 20H2 64Bit/750GB HD/16GB Ram/Avast Premium 21.4.2462b/Secureline VPN v.5.11.5502b/ADU v.21.1b/ASB v.90b/ACP 21.1b/ SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 20H2 64Bit/1TB HD/8GB Ram/Avast Premium 21.4.2462b/ADU v.21.1b/ACP 21.1b/SANDBOXIE/MailWasherPRO/HotSpot Shield
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40