Hi newmarket2,
what error message is displayed in browser when https site can not be loaded?
Can you please generate support package, send it to us and post here reply with ticket id?
https://support.avast.com/en-ww/article/Submit-support-file/
Thanks in advance,
HK
Hi to all!!
I am experiencing the same issue here!
I have the latest Free Avast and the latest Firefox 65.0.2..
I did a clean install of the windows like a couple of days ago..Until today everything was fine, but now i have this message for
ALL the websites i am trying to access with Firefox......"your connection is not secure" !! Even with trusted sites like adobe.com, gmail etc.
I attached an image!
Just to mention that I am using the same Windows 7 x64 ultimate for a lot of years (the same installation Cd), combined always with the free Avast and of course Firefox!! Never had an issue!
One more thing, i can easily go online with Chrome (that's how i am writing this message!!)
FYI, I double checked the sources in the internet, so i found that if/when i disable Avast generally, or more specifically the Web Shield and the Mail Shield, I DO have access with Firefox again! But these are not desired solutions!!
I DID also check my PC for malware with avast, malwarebytes and spybot - search and destroy (i have been using these two extra tools - just for scanning and NO for real time protection - so many years with avast without any problem).
/edit: I also did repair Avast, nothing changed, later i did also re-install Avast, again, nothing!! the only thing that worked was disabling the shields.../
What should i do!?!? Could you provide any help?
Because the only solution i have in mind (except from disabling the shields which is not recommended or from stop using Firefox which it is not a desirable solution either cuz i truly like Firefox) is to find another antivirus (which, again, i don't want to go to this direction, just because i also like avast and so many years we have been working great together
!!).
Thank you in advance for your time and effort...