Everybody is affected. Some just don't know it yet
Which to a certain degree shows the urgency required.
Not sure if you work for Avast, if you don't I apologise in advance.
If you do what a glib reply!
Not all of us are computer nerds and nearly all of us didn't know what was causing our issue, we just let Avast do it's thing and IT created the problem, all by itself.
It took me over an hour to track down that it was Avast software I paid for that was causing an issue on my pc.
So Avast not really bothering to help doesn't bode well for whether I will continue to use Avast when my subscription expires.