Author Topic: How to cancel clean up trial  (Read 525 times)

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Offline freakfilter

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How to cancel clean up trial
« on: April 06, 2019, 12:13:32 AM »
Please help, I'm trying to cancel my trial before the paid subscription starts

Offline Pondus

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Re: How to cancel clean up trial
« Reply #1 on: April 06, 2019, 12:20:18 AM »
Why does anyone start a trail that require giving your credit card info?




Offline bob3160

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Re: How to cancel clean up trial
« Reply #2 on: April 06, 2019, 12:22:10 AM »
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline freakfilter

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Re: How to cancel clean up trial
« Reply #3 on: April 06, 2019, 10:59:18 AM »
Thanks   :)
I tried messaging there and the reply said I probably signed up with someone else and when I messaged the other organisation they said the same.

Is there an avast representative I could private message

Please let me know, thanks

Offline Asyn

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Re: How to cancel clean up trial
« Reply #4 on: April 06, 2019, 03:06:44 PM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
Win 8.1 [x64] - Avast PremSec 20.3.2402.Beta#1 [UI.506] - CC 5.65 - EEK - Firefox ESR 68.7 [NS/AOS/uBO/PB] - TB 68.7 - ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline BWhit

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Re: How to cancel clean up trial
« Reply #5 on: April 08, 2019, 10:10:50 AM »
Hi freakfilter,

I can confirm that the auto-renewal subscription for your trial Avast Cleanup license is cancelled, and you will not be automatically charged for a paid subscription. I have requested an email confirming the cancellation from our distributor (Digital River), which you should receive today. You can continue to use the trial until it expires next month.