i did today i dont remember ticker number but i did,and my mail adress:haymania48<snip> you can check it maybe
yes Refund request: https://support.avast.com/en-us/contact/sales_refund/
i did this but noone did return
When did you do this ?
What was the support ticket ID number you were given ?
Considering you only did it today, it is unlikely that you would have received a reply on the same day, other than possibly an auto response email acknowledging the support ticket contact.
It can take up to 5 working days for it to be dealt with, so with this as Easter weekend business days will make this longer.
If you have a valid request for refund, you will get it, the time to process this isn't an issue if you have a valid refund request.
I would suggest modify or remove your email address in a public forum, it could be harvested by a spam bot.