Author Topic: Avast is blocking our domain  (Read 1188 times)

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Offline info2218

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Avast is blocking our domain
« on: April 25, 2019, 11:36:59 AM »
Hi all,
I have just found out that after our website was hacked a few security providers are blocking our domain.
hxtp://accusherq.co.za
I have already wrote the email to delist the url from other listing authorities but I couls not find the support link to do that with avast.
When I disable Avast I can access the url but not while its active.
We have cleaned all the files and even changed the host and there are no viruses on our domain anymore.
Where can I submit the request to rescan the url and to take us off from the blacklist?
Thank you!
« Last Edit: April 25, 2019, 01:15:13 PM by Milos »

Offline Asyn

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Re: Avast is blocking our domain
« Reply #1 on: April 25, 2019, 11:41:33 AM »
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline info2218

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Re: Avast is blocking our domain
« Reply #2 on: April 25, 2019, 07:28:35 PM »
Thank you very much  ;D

Offline Asyn

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Re: Avast is blocking our domain
« Reply #3 on: April 26, 2019, 05:56:55 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0