Author Topic: Web agent slows Steam downloads  (Read 210 times)

0 Members and 1 Guest are viewing this topic.

Offline usul

  • Newbie
  • *
  • Posts: 3
Web agent slows Steam downloads
« on: May 15, 2019, 04:58:58 PM »
Hi,

With Web agent activated, my downloading speed on Steam falls to 35 MB/s instead of 60-80 MB/s without it. CPU usage is also high, more than 40% for the Avast process.
I repaired the installation and excluded the Steam downloading directory from scanning, without any changes.

Any suggestions ?

My configuration:
Avast free edition 19.4.2374 - 190515-2
Windows 7 64bit Pro
Intel Core i7-4790K
16 GB RAM
SSD Samsung 850 Evo 250 GB (System)
SSD Samsung 840 Evo 1 TB (Steam)


Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 59148
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Web agent slows Steam downloads
« Reply #1 on: May 15, 2019, 05:02:17 PM »
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Win 8.1 [x64] - Avast Premier 19.5.2378.B#4 - CC 5.57 - MCS - EEK - FF ESR 60.6.3 [NS/AOS/uBO] - TB 60.6.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline usul

  • Newbie
  • *
  • Posts: 3
Re: Web agent slows Steam downloads
« Reply #2 on: May 15, 2019, 05:05:36 PM »
No other security software.
Avast is the only AV I installed on this machine.

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 59148
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Win 8.1 [x64] - Avast Premier 19.5.2378.B#4 - CC 5.57 - MCS - EEK - FF ESR 60.6.3 [NS/AOS/uBO] - TB 60.6.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline usul

  • Newbie
  • *
  • Posts: 3
Re: Web agent slows Steam downloads
« Reply #4 on: May 15, 2019, 06:05:24 PM »
I tried the workaround, it improves cpu usage (15-20%), but not so much downloading speed (+5MB/s).
As for hard drive bottleneck, I'm doubtful of this explanation, since I think I have some margin with an SSD.

Offline Be Secure

  • Long Time Avast User(9years.....) Security Enthusiast.
  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1822
Re: Web agent slows Steam downloads
« Reply #5 on: May 16, 2019, 04:16:00 AM »
Go to Menu>Settings>Troubleshooting>scroll down to OPEN OLD SETTINGS>Components>Web Shield>Uncheck Use intelligent stream Scanning
And add the  URL to Exclusions under webshield.

Note: By doing this it will reduce the overall protection.
« Last Edit: May 16, 2019, 04:26:43 AM by Be Secure »
PC- Windows10 PRO 64Bit,Avast Free V.19.4.2374,uBlock Origin,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
Security Enthusiast