Author Topic: Avast! Free UI crash.  (Read 1786 times)

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Offline Wallofasgard2

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Avast! Free UI crash.
« on: June 23, 2019, 11:53:15 AM »
Good day,my Avast Free UI is crashing after telling me that it blocked the connection to some https website because of certificate revocation  after opening hxxps://ph.yahoo.com/?p=us .I attached a screen shot of the detection that causes my Avast UI to crash afterwards.Thanks.

Edit: i Also attached the Avast version that i am currently using.
« Last Edit: June 25, 2019, 05:46:30 AM by Wallofasgard2 »

Offline Pondus

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Re: Avast! Free UI crash.
« Reply #1 on: June 23, 2019, 12:31:08 PM »

Offline Wallofasgard2

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Re: Avast! Free UI crash.
« Reply #2 on: June 23, 2019, 01:25:11 PM »
Thanks for the reply.Tried repair and reboot...sadly,still the same.

Offline alanb

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Re: Avast! Free UI crash.
« Reply #3 on: June 23, 2019, 07:02:18 PM »
According to Firefox, the certificate has been revoked... ::)
« Last Edit: June 25, 2019, 06:08:15 PM by alanb »

Offline raaone

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Re: Avast! Free UI crash.
« Reply #4 on: June 24, 2019, 01:52:40 AM »
Having the same issue on 2 different computers - Avast periodically (15-20 minutes) just goes away. Only started happening about 3-4 days ago. Tried the same uninstall/reinstall process - made no difference.

Avast shouldn't crash just by preventing a bad website!


Offline kwiq

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Re: Avast! Free UI crash.
« Reply #5 on: June 24, 2019, 10:51:05 AM »
Hi Wallofasgard2,
can you upload few dump files for analysis ?
Dump files are stored at  "c:\Program Data\AVAST Software\Avast\log\" folder. Select all files with *.mdmp mask.
Please create a zip files with all mdmp files, name it as Wallofasgard2_6_2019.zip and upload to avast ftp server. (https://support.avast.com/en-eu/article/FTP-file-upload)
Thank you for report !
« Last Edit: June 24, 2019, 01:05:18 PM by kwiq »

Offline Wallofasgard2

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Re: Avast! Free UI crash.
« Reply #6 on: June 24, 2019, 01:32:27 PM »
Upload done. The file name is Wallofasgard2_6_2019.rar and the password for the archive is virus as stated on the instruction.Thanks. :)

Offline kwiq

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Re: Avast! Free UI crash.
« Reply #7 on: June 24, 2019, 02:23:05 PM »
It is fixed in 19.6 version which will be released soon to public !

Offline mchain

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Re: Avast! Free UI crash.
« Reply #8 on: June 24, 2019, 10:44:28 PM »
Good job!  Protection increased, great!
Windows 10 Home 64-bit 1909 Avast Premier Security version 20.1.2397 (build 20.1.5069.559) UI version 1.0.460.

Offline mchain

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Re: Avast! Free UI crash.
« Reply #9 on: June 24, 2019, 11:34:33 PM »
Suggestion:  Kill the live url by changing to hxxps://tag.sp.advertising.com/ so other users don't hurt their avast installations too by inadvertently clicking it.

Click Modify on your previous posts to make the changes.
Windows 10 Home 64-bit 1909 Avast Premier Security version 20.1.2397 (build 20.1.5069.559) UI version 1.0.460.

Offline chakspin

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Re: Avast! Free UI crash.
« Reply #10 on: June 24, 2019, 11:47:13 PM »
I have this version:
Release may 20. 2019
Ver. 19.5.2378 build 19.5.4444.506

It cannot solve the problem. 

Offline kwiq

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Re: Avast! Free UI crash.
« Reply #11 on: June 25, 2019, 10:25:21 AM »
Hi chakspin
avast 19.6 release should start on 25.6 2019 !
« Last Edit: June 25, 2019, 10:59:06 AM by kwiq »

Offline Asyn

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Re: Avast! Free UI crash.
« Reply #12 on: June 25, 2019, 10:33:51 AM »
Hi chakspin
avast 19.6 release should start on 25.6 2019 so tomorrow !
Sorry, but 25/06 is today. ;)
Win 8.1 [x64] - Avast PremSec 20.2.2400.Beta#3 [UI.501] - CC 5.65 - EEK - Firefox ESR 68.6 [NS/AOS/uBO/PB] - TB 68.6 - ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: Avast! Free UI crash.
« Reply #13 on: June 25, 2019, 11:55:56 AM »
Hi chakspin
avast 19.6 release should start on 25.6 2019 so tomorrow !
Sorry, but 25/06 is today. ;)

Still lots of time left in 25/6 depending on where you live ;)
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.1.2397 (build 20.1.5069.558) UI-1.0.460/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline reddyshyam

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Re: Avast! Free UI crash.
« Reply #14 on: June 25, 2019, 03:41:29 PM »
I think 19.6 just pushed through BC. Will reboot and update.