Hello everyone,
I currently use the free version of Avast and have updated to the latest version today. However I am running into a consistent problem with the Smart Scan that I hope someone can help me with.
I'm currently running Windows 10 version 1809 and Avast version 19.8.2393 (build 19.8.4793.544)
When I click on Smart Scan Avast begins the scan but is getting stuck at 0% scanning random files every time. Sometimes it is windows dll files, sometimes it is desktop files, there is no consistent file triggering this that I caa see.
The advanced issues part of the scan is completing (and showing a red !) but the scan itself is getting nowhere.
The only way to stop it is to close avast itself with the X in the top right corner, and then reopen, which instantly gives me the reuslts screen.
I have repaired the installation, and it did not fix it. I then uninstalled avast, reinstalled a clean version and it actually completed a scan to 100%. However, after a restart it is again not finishing the scans and remains stuck at 0%.
Does anyone else have experience with similar issues or any idea how to fix them? I've been using avast for a very long time and never run into this problem before.
Thank you for any help in advance.