« previous next »
Pages: [1]   Go Down

Author Topic: Connection problem...  (Read 2405 times)

0 Members and 1 Guest are viewing this topic.

Offline brm

  • Newbie
  • *
  • Posts: 6
Connection problem...
« on: December 15, 2019, 01:07:13 PM »
Sorry, this is going to be rather vague, as I'm remote from my Mum's laptop which is having the problem... she's trying to renew Avast VPN, and this keeps on coming up, apparently



She's not having any other connection issues, as far as I'm aware.
Logged

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2768
Re: Connection problem...
« Reply #1 on: December 16, 2019, 04:51:38 PM »
Hi,

Based on what you have said, I would recommend that you either "Restart" the PC or Router (or both).
You can also attempt to repair the app. https://support.avast.com/en-ww/article/Repair-Antivirus
Logged

Offline brm

  • Newbie
  • *
  • Posts: 6
Re: Connection problem...
« Reply #2 on: December 24, 2019, 05:48:11 PM »
Thanks - tried the restarting bit, so will try the repair...
Logged
Pages: [1]   Go Up
« previous next »