Problem scanning to file / Problem z skanowaniem do pliku

[Robert_90]

Hello,
I have a problem with Avast Premium Security. The firewall in the program blocks my printer's access to the folder where I scan files. This is an HP 575 printer connected to my computer by a network cable through a router. When the firewall is enabled, the printer displays a message that the folder path is missing. And when the firewall is turned off, the scan to the network folder goes without problems.
Please help.
Regards

Polish language:
Witam,
Mam problem z programem Avast Premium Security. Zapora sieciowa  w programie blokuje mi dostęp drukarki do folderu, do którego skanuję pliki. Jest to drukarka HP 575  podłączona z moim komputerem kablem sieciowym przez router. Kiedy zapora jest włączona drukarka wyświetla komunikat o braku ścieżki do folderu. A kiedy zapora zostanie wyłączona skan do folderu sieciowego idzie beż problemów.
Proszę o pomoc.
Pozdrawiam

[Pondus]

Is your firewall in puplic or private mode? .... if in puplic try private and restart computer



Setting up Firewall Application Rules in Avast Antivirus
https://support.avast.com/en-eu/article/Antivirus-Firewall-Application-Rules

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NOTE:The Network profiles control the settings which determine how strictly Firewall protects your PC.

Private: a lower level of security suitable for when your PC is connected to a trusted network such as your home or work network.
This profile enables better connectivity, and permits all communication within the network.

Public: a higher level of security suitable for when your PC is connected to a public network such as in a cafe or airport.
Because public networks present greater security risks, no incoming communication is permitted when this profile is set.

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[bob3160]

Is your firewall set to private?

[Robert_90]

Regardless of the setting of the private or public firewall. the problem is repeated

[Pondus]

Regardless of the setting of the private or public firewall. the problem is repeated

Did you restart computer after setting it to private?

also see post here from  BWhit   https://forum.avast.com/index.php?topic=227130.msg1505540#msg1505540

[Robert_90]

Yes, the computer was restarted

I will set everything tomorrow, as in the links from you. And write if it succeeded.

[bob3160]

https://forum.avast.com/index.php?topic=227130.msg1505540#msg1505540

[Robert_90]

Thank you very much for your help, everything is working already. I did everything as in this link:

https://forum.avast.com/index.php?topic=227130.msg1505540#msg1505540

 

[bob3160]

Thank you very much for your help, everything is working already. I did everything as in this link:

https://forum.avast.com/index.php?topic=227130.msg1505540#msg1505540

 

Thanks for letting us know the fix worked for you.