Author Topic: Phone locked, Account empty  (Read 992 times)

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Offline kaifuchs

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Phone locked, Account empty
« on: February 07, 2020, 01:42:44 PM »
Hello, my phone is suddenly locked my Avast/AVG Anti-Theft. In my myAVG-Account I can't find any mobile phone. I think, AVG deleted it. Now I get a mail message every time I try to find out the privacy password. But how can Anti-Theft lock my phone and send mails to my address if I don't have any phone in my account???

Offline Asyn

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Re: Phone locked, Account empty
« Reply #1 on: February 07, 2020, 01:49:31 PM »
In my myAVG-Account I can't find any mobile phone. I think, AVG deleted it.
-> https://support.avg.com
Win 8.1 [x64] - Avast PremSec 20.2.2401.BUC [UI.505] - CC 5.65 - EEK - Firefox ESR 68.7 [NS/AOS/uBO/PB] - TB 68.6 - ASB/ASL.BUC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline kaifuchs

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Re: Phone locked, Account empty
« Reply #2 on: February 07, 2020, 02:46:36 PM »
https://www.avg.com/de-de/impressum
(see mail address)

==>
AVG == AVAST !!!

Offline Asyn

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Re: Phone locked, Account empty
« Reply #3 on: February 07, 2020, 03:31:14 PM »
Yes, but AVG still runs its own support.
Win 8.1 [x64] - Avast PremSec 20.2.2401.BUC [UI.505] - CC 5.65 - EEK - Firefox ESR 68.7 [NS/AOS/uBO/PB] - TB 68.6 - ASB/ASL.BUC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0