Author Topic: can't open hotlinks in email  (Read 214 times)

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Offline Gilbert51

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can't open hotlinks in email
« on: February 13, 2020, 04:16:33 PM »
Avast free updated last night and this morning I am unable to open links to articles from trusted sites that I get every day. The message I get is "Unable to open (website address). Message doesn't particularly say it's from avast but that's the only update I'm aware of since last night.

Online bob3160

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Re: can't open hotlinks in email
« Reply #1 on: February 13, 2020, 04:20:23 PM »
Avast free updated last night and this morning I am unable to open links to articles from trusted sites that I get every day. The message I get is "Unable to open (website address). Message doesn't particularly say it's from avast but that's the only update I'm aware of since last night.
There was also a Windows update. A screenshot of the "Message" would be helpful. What email program are you using? What operating system?
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Offline DavidR

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Re: can't open hotlinks in email
« Reply #2 on: February 13, 2020, 09:11:21 PM »
Avast free updated last night and this morning I am unable to open links to articles from trusted sites that I get every day. The message I get is "Unable to open (website address). Message doesn't particularly say it's from avast but that's the only update I'm aware of since last night.

Not sure what you mean by avast free updating last night, there hasn't been a program update for a while ?
What avast version do you have (see attached image for my version/build) ?

I'm using Thunderbird and links are still opening in my browser Firefox as they should.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.2.2401 (build 20.2.5130.570) UI-1.0.505/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro