Author Topic: Avast Premium security keeps asking to choose a plan if i already chosen a plan  (Read 382 times)

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Offline LexSton

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I've bought a 1-year plan for APS (Avast Premium Security) and told me it has found 4 priavcy rest and when I resolved them it asks me for to choose a plan but I already haven chosen a plan and it's activated and I'm not sure why it is causing it to pop up even tho I wasted 30 dollars on a 1-year plan that is supposed to protect my computer, not ask to buy it again.

pls help

Offline DavidR

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Whilst it rather depends on what those privacy issues are ?

This could be more related to Avast in program ADs (Something not included in the Premium version) - These are a fact of life in the free version, but can be removed in paid versions of Avast - AvastUI > Menu > Settings > General - Personal Privacy and you can uncheck them, 'Show offers for other Avast Products' and 'Show offers for 3rd party products'.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.7.2425 (build 20.7.5568.595) UI-1.0.558/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline LexSton

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i've did that but whenever i do a smart scan it keeps asking me to buy avast that i already got it and tells me theirs 4 privacy issues found

Offline DavidR

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Not knowing exactly what these privacy issues are ?
As an Avast Free user I can't suggest anything else, as even with the free version if I do run a Smart Scan I don't get any privacy issues reported.

Personally I rarely use on-demand scans and that includes the NOT so Smart Scan (which I have just run) and no mention of Privacy Issues, but lots of other tosh to make me purchase Avast Premium.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.7.2425 (build 20.7.5568.595) UI-1.0.558/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro