I run Avast 4 Home under XP, which has been working much better for me than Kaspersky was.
Having received a series of infected emails in the last couple of days I realised my email scanner was not operating. Outlook/Exchange and Internet Mail both say 'The ... Provider is waiting for a subsystem to start.'
Since I use MS Outlook 2002, I tried to set up Avast to check my mail using the wizard. This is POP and SMTP via Yahoo. I also have a second account with my ISP which I haven't tried to configure for virus checking.
This didn't work so I switched to manual setting, following the instructions in the help file. The Internet Mail provider now shows that it is running and checking incoming mail, in fact it stopped an infected message.
However when I test the account (or try to use it) Outlook reports that it logs in to the incoming mail server Then it displays the error message: 'Send test e-mail message: Unable to send test Message. Please verify the Email Address field.'
I've attached a jpeg of the first dialog box. Can you suggest what the problem is?