Author Topic: Anti-Track spamming subscription alert  (Read 193 times)

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Offline Clifton9

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Anti-Track spamming subscription alert
« on: April 08, 2021, 05:27:08 AM »
I just installed anti-track on an new computer and for some reason it is spamming messages saying that my subscription expires today and yet my subscription is good until February of next year. When I open it I see the correct subscription fate yet about every 7 minutes I get a new alert in the middle of my screen which interrupts what I am doing saying that my subscription expires today.

Offline r@vast

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Re: Anti-Track spamming subscription alert
« Reply #1 on: April 08, 2021, 07:13:02 PM »
I just installed anti-track on an new computer and for some reason it is spamming messages saying that my subscription expires today and yet my subscription is good until February of next year. When I open it I see the correct subscription fate yet about every 7 minutes I get a new alert in the middle of my screen which interrupts what I am doing saying that my subscription expires today.


Hi,

Can you please provide us with a screenshot of the alert as well as a support file id.
Please see this article on how to generate a screenshot. https://support.avast.com/en-ww/article/Create-screenshot

To generate the support file, please see this link.
https://support.avast.com/en-ww/article/Submit-support-file