Author Topic: How can I find my ID?  (Read 444 times)

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Offline Valentin93

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How can I find my ID?
« on: April 14, 2021, 11:45:58 PM »
Hi, seems that I've deleted the emails with my ID, so I can't find it. There is a page where I can put my email and the last 4 digits of my card, but it's not working. Can you help me to find my ID again?

Offline DavidR

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Re: How can I find my ID?
« Reply #1 on: April 15, 2021, 12:26:26 AM »
You can try this - Sales change order details wrong email address given, etc. - Submit a support ticket in your case select the Billing, payment, or license issues option (as you want the order ID information resent) - and then the I have a different billing or license issue and click Next and follow.

If you haven't got the Order ID (obviously) enter 00000000 and give as much information that you can to help identify it, product you purchased, email address, first and last name, etc.
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