Author Topic: How can I find my ID?  (Read 317 times)

0 Members and 1 Guest are viewing this topic.

Offline Valentin93

  • Newbie
  • *
  • Posts: 1
How can I find my ID?
« on: April 14, 2021, 11:45:58 PM »
Hi, seems that I've deleted the emails with my ID, so I can't find it. There is a page where I can put my email and the last 4 digits of my card, but it's not working. Can you help me to find my ID again?

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 85156
  • No support PMs thanks
Re: How can I find my ID?
« Reply #1 on: April 15, 2021, 12:26:26 AM »
You can try this - Sales change order details wrong email address given, etc. - Submit a support ticket https://support.avast.com/en-ww/contact/sales in your case select the Billing, payment, or license issues option (as you want the order ID information resent) - and then the I have a different billing or license issue and click Next and follow.

If you haven't got the Order ID (obviously) enter 00000000 and give as much information that you can to help identify it, product you purchased, email address, first and last name, etc.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.5.2470 (build 21.5.6354.675) UI 1.0.646/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security