support.avast.com website

[igor]

I don't think that the spinning speed has anything to do with scanning speed or size of the scanned file.
The icon spins when there's anything being scanned - but the spinning speed is constant all the time (I believe it's ruled by a counter - if there's any scan in progress, the icon is rotated by one "piece" every 0.2 second, for example (I just made this number up, don't know what's the exact value).

But yes, if the system is too loaded with the scan itself, it might not be able to redraw the icon quickly enough, so it looks like it doesn't turn smoothly.

[s]

help with renewing free subscription (after a yr.)Avast 4.8Home ed because the email address and password used to set it up is forgotten. Help, please.

[DavidR]

This should be rather simple, but for the future you should create a 'new topic' for something unrelated to the Topic Title.

It doesn't matter if you have forgotten the email used, just enter the one you are using as your default one now.

There wasn't any password required as far as I'm aware on the four and a half years I have been using the home version.

Complete the avast! 4 Home Registration form and you will receive an email from register @ avast.com (without the spaces) with your registration key.

Also see, Insert Registration Key - Video.

[kezzler]

hi please can anyone help me? i have downloaded the free 4.8 anti virus onto my laptop and my home pc. my laptop is working fine although abit slow but my home pc will load up but will show me my desktop but will not load anything up. and when i go to the start bar it shows the egg timer and will not let me do anything. please help it is driving me mad.......

[Lisandro]

hi please can anyone help me? i have downloaded the free 4.8 anti virus onto my laptop and my home pc. my laptop is working fine although abit slow but my home pc will load up but will show me my desktop but will not load anything up. and when i go to the start bar it shows the egg timer and will not let me do anything. please help it is driving me mad.......

We will need more information to be able to help you:
- Which OS are you using? Is it up to date?
- Do you use a firewall? Which one?
- Do you have any other antivirus installed in your system?  Did you have in the past?
- Any other security programs that could interfere?

[kezzler]

Hi, not sure what OS is??? i have not put a fire wall on but i think there is one on there but as i can't get on the PC i can not tell you what it is. when i was loading AVAST i had Kaspersky on there but it had run out so i has to delete that which i did with difficulty. Other than that there will only be the general Windows security.

[Lisandro]

Hi, not sure what OS is???

Operational System (Windows XP, Vista, )

when i was loading AVAST i had Kaspersky on there but it had run out so i has to delete that which i did with difficulty.

Two antivirus at the same time in the same computer will conflict.

[DavidR]

<snip> i had Kaspersky on there but it had run out so i has to delete that which i did with difficulty.

If you didn't use the Windows Add Remove Programs to uninstall (not delete) then there are likely to be remnants of Kaspersky.

First try the windows add remove programs and see if there is an entry for Kaspersky and uninstall using that.

Second: Run this utility to remove all traces of Kaspersky from the registry:
http://www.ice-kav.com/downloads/util/KAV_Registry_Clean.zip
ICE is a US distributor for Kaspersky.

[kezzler]

slight problem there as i can not do anything, my desktop loads up but then it freezes. If i go to the start bar the egg timer comes up and thats it.

[Lisandro]

slight problem there as i can not do anything, my desktop loads up but then it freezes. If i go to the start bar the egg timer comes up and thats it.

Boot in Safe Mode and try to remove one of the antivirus... they're conflicting.

[ocellaris73]

bonjour,

j'utilise avast depuis plusieurs année et je suis très content de ces services
par contre  j'ai  depuis quelques temps un problème avec l'icône d'avast dans la barre des tache
des que j'éteins mon ordinateur il disparait .il est toujours en fonction mes il y a plus l'icône en bas
j'ai bien sur utiliser le raccourci ( ashdisp) mes rien a faire ,je suis obliger a chaque fois de le réinstaller,
pour avoir de nouveau l'icône dans la barre des tache.
a titre d'information je suis sur windows xp .
je vous remercie d'avance
dans l'attente d'une réponse de votre part ,je vous pris de croire a mes sentiment les plus distinguée

[bob3160]

Welcome to the forum.
Please start you own Post and make your post in English.
Thanks

[Sesame]

Welcome to the forum.
Please start you own Post and make your post in English.
Thanks

Hello, Bob.  Are you aware of the fact that you replied to more than a month-old post?  This may be timing but every time I comes to the boards, I find you are acting bit strangely recently. 

[bob3160]

Welcome to the forum.
Please start you own Post and make your post in English.
Thanks

Hello, Bob.  Are you aware of the fact that you replied to more than a month-old post?  This may be timing but every time I comes to the boards, I find you are acting bit strangely recently. 

What's strange is that I just got notified of a new post. Maybe someone should look at the settings in the forum notification system.

[Sesame]

What's strange is that I just got notified of a new post. Maybe someone should look at the settings in the forum notification system.

Oh, I see.  There was a spam bombardment while back, which immediately cleaned by a moderator, if I am not mistaken, it was Luxor.