Author Topic: Blocked program???  (Read 439 times)

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Offline Nigel73

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Blocked program???
« on: May 08, 2021, 04:58:07 PM »
I use a book keeping program called Simply Books.  This program uses Microsoft Access as its base.  Every couple of weeks the program stops working and I have to remove all items relating to the program and I then reinstall.  This works fine for a little while until it stops working again.  I do not know if it is my Avast security or Microsoft blocking the program.  I do not know where to look or what I can do to say let the program run without stopping.

Offline DavidR

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Re: Blocked program???
« Reply #1 on: May 08, 2021, 05:57:41 PM »
There really isn't much to work with:
Are you getting any Avast Alerts or messages and what Avast Program (and version) are you using  ?

Are you getting any errors from the program itself  ?

Have you looked in the Event Viewer for any related error messages for the program  ?
Click the Windows Key and type Event Viewer to access these logs.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.4.2464 (build 21.4.6266.561) UI 1.0.639/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Nigel73

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Re: Blocked program???
« Reply #2 on: May 09, 2021, 05:10:25 PM »
Hi David

Thanks for taking the time to answer.
I am running Avast Premium Security.  I opened up Event Viewer, but I do not know what I am looking for.
Sorry, but I am a bit dim with computers.
When the program stops working I get a sign saying unable to open this program.  This message I think is Microsoft and not Avast.

Thanks

Offline DavidR

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Re: Blocked program???
« Reply #3 on: May 09, 2021, 07:39:41 PM »
You're welcome.

It have been a really long time since I ventured into the Windows 10 Event Viewer, so I'm not very familiar with the win10 incarnation of it.

I too suspect this is a windows block/problem rather than specifically Avast.
Check out the Application section looking for Errors or Warnings, etc. see attached image.

Check out these URLs
https://www.windowscentral.com/how-use-event-viewer-windows-10
https://www.howtogeek.com/123646/htg-explains-what-the-windows-event-viewer-is-and-how-you-can-use-it/
https://www.howtogeek.com/school/using-windows-admin-tools-like-a-pro/lesson3/

I gathered these from a search - https://www.google.co.uk/search?q=Windows+10+Event+Viewer

« Last Edit: May 09, 2021, 07:45:27 PM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.4.2464 (build 21.4.6266.561) UI 1.0.639/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security