Author Topic: Avast Online Security Not Working  (Read 729 times)

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Offline caroline.kenyon

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Avast Online Security Not Working
« on: June 17, 2021, 03:21:59 PM »
Hi, I just updated Firefox to version 89.0.1 today and Avast Online Security wasn't showing the ticks or danger signs for websites anymore, but it was showing the numbers. I tried uninstalling and reinstalling it and now it's stopped working. I tried restarting Firefox, restarting my computer, deleting my extension and add on files and resetting my preferences, but nothing's fixed it. However, it still seems to be working fine in Google Chrome. Now, once again, the numbers are showing up, but not the ticks and danger signs. Please can someone help fix this?
« Last Edit: June 17, 2021, 04:20:10 PM by caroline.kenyon »

Offline AliA88

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Re: Avast Online Security Not Working
« Reply #1 on: June 17, 2021, 05:08:29 PM »
Exactly the same issue, I checked on Google Chrome it's the same for me on that browser, it just comes up gray and says not enough information on every site I visit all permission are on and I have re installed browsers and extension and no avail

Offline caroline.kenyon

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Re: Avast Online Security Not Working
« Reply #2 on: June 17, 2021, 08:17:04 PM »
Seems to be working for me now. Don't know what happened.
« Last Edit: June 17, 2021, 08:36:37 PM by caroline.kenyon »

Offline davidsaksena

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Re: Avast Online Security Not Working
« Reply #3 on: June 17, 2021, 08:36:34 PM »
Same issue!

Offline caroline.kenyon

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Re: Avast Online Security Not Working
« Reply #4 on: June 17, 2021, 08:40:00 PM »
Actually, now it starts working and stops working. Not sure what's going on.

Offline rocksteady

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Re: Avast Online Security Not Working
« Reply #5 on: June 18, 2021, 11:28:00 AM »
I am seeing grey "unknown site" indications for all search listings, even common websites.
Has been notified to devs: https://forum.avast.com/index.php?topic=283467.msg1628446#msg1628446
« Last Edit: June 18, 2021, 11:30:31 AM by rocksteady »

Offline Asyn

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Re: Avast Online Security Not Working
« Reply #6 on: June 19, 2021, 03:22:47 PM »
Dev-Info: This issue was fixed yesterday around 18.30 CET.
Win 8.1 [x64] - Avast PremSec 21.6.6435.IBC [UI.655] - EEK - Firefox ESR 78.12 [NS/uBO/PB] - TB 78.12
Avast-Tools: Secure Browser 92.0 - Cleanup 21.2 - SecureLine 5.12 - Driver Updater 21.2 - CCleaner 5.83
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0