Avast community forum
Home
Help
Search
Login
Register
Avast WEBforum
»
Consumer Products
»
Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
(Moderators:
hectic-mmv
,
LudekS
,
chytil2
) »
Unable to login to banking site
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: Unable to login to banking site (Read 1184 times)
0 Members and 1 Guest are viewing this topic.
lancer6238
Newbie
Posts: 3
Unable to login to banking site
«
on:
June 26, 2021, 07:27:43 PM »
Hi,
I'm unable to login to my banking website since this morning (I was still able to login yesterday):
https://retail.sc.com/sg/nfs/login.html
Avast Premium Security 21.3.2459 (build 21.3.6164.665) on my Windows laptop reported this as a Phishing site. Avast's virus definitions is 210626-6. Also, AVG Antivirus Free (on my Android tablet) reported this as "Suspicious site found,
https://retail.sc.com/sg/nfs/login.html
has been reported as a malware site".
However, I'm unable to find any reports of this URL as a phishing site on VirusTotal.
What is going on? I suspect this is a false positive.
Thank you.
Logged
DavidR
Avast Überevangelist
Certainly Bot
Posts: 89116
No support PMs thanks
Re: Unable to login to banking site
«
Reply #1 on:
June 26, 2021, 08:04:27 PM »
Reporting Possible False Positive File or Website -
https://www.avast.com/false-positive-file-form.php
.
Logged
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
lancer6238
Newbie
Posts: 3
Re: Unable to login to banking site
«
Reply #2 on:
June 27, 2021, 04:40:12 AM »
Thanks! Is this the same as the form for AVG? I've already reported the false positive using AVG's form, and I'm wondering if I should also report to Avast.
Logged
DavidR
Avast Überevangelist
Certainly Bot
Posts: 89116
No support PMs thanks
Re: Unable to login to banking site
«
Reply #3 on:
June 27, 2021, 01:08:38 PM »
Whilst it is a different form, the end result should be the same as AVG is part of Avast Software.
AVG also has its own support forum, which product are you using ?
Logged
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
lancer6238
Newbie
Posts: 3
Re: Unable to login to banking site
«
Reply #4 on:
June 27, 2021, 05:57:32 PM »
I'm using Avast for my Windows laptop, and the AVG Antivirus app for my android tablet.
BTW, I just accessed the URL and there isn't any alerts anymore. The virus definitions are 210627-4, newer than yesterday's. So I guess Avast has fixed this.
«
Last Edit: June 27, 2021, 06:03:01 PM by lancer6238
»
Logged
DavidR
Avast Überevangelist
Certainly Bot
Posts: 89116
No support PMs thanks
Re: Unable to login to banking site
«
Reply #5 on:
June 27, 2021, 10:12:58 PM »
Looks like it has been resolved then.
Logged
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
Print
Pages: [
1
]
Go Up
« previous
next »
Avast WEBforum
»
Consumer Products
»
Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
(Moderators:
hectic-mmv
,
LudekS
,
chytil2
) »
Unable to login to banking site