Hi there,
I got huge problems with my Avast 4.7 home and have no idea what to do more now.
The system I'm using is an IBM Thinkpad X41 (type: 2525-65G) with an Centrino 1.5GHz CPU, XP SP 2 english and 1GB of RAM
When the system boots, I can log on, see the desktop with all icons and the taskbar and then after some seconds the system freezes. When I move the mouse over the taskbar I can only see the egg timer. This situation does not change, even not after waiting 15 minutes or longer.
The system can only be re-animated then by killing the explorer.exe in task-manager and manually restarting it. But then of course some taskbar-applications are not running. Sometimes this happens 3 times in a series, sometimes it boots up 5 times normaly and then hangs once again. After uninstalling Avast, tha system runs fine (but without any protection).
I already re-installed the system from scratch yesterday, downloaded the newest drivers from IBM/Lenovo and installed all recommended XP-Updates ... but the problem is still the same. There's no error message in the eventvwr or any other obvious irregularity.
There's also not much software installed on the notebook. Only some common things like Office 2003, Adobe 8, FreepdfXP and some little tools (Desktop-Calendar, Thinkpad Battery Maximizer, Thinkpad Harddisk Protection, some other Thinkpad tools) but no other security or protection software. I also already cleaned up the bootup processes and services.
I'm really sad about this because I really like Avast and used it on an X40 before and never had any problems. The installation was quite the same but with even much more programs installed.
Please, please help.
Many thanks in advance.
Uli