Author Topic: avast support says I don't have an account  (Read 151 times)

0 Members and 1 Guest are viewing this topic.

Offline riccardo.ama

  • Newbie
  • *
  • Posts: 1
avast support says I don't have an account
« on: September 14, 2021, 10:26:22 PM »
avast support says I don't have an avast account, but I access the rules with my email, has anyone ever had such a thing?

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 85640
  • No support PMs thanks
Re: avast support says I don't have an account
« Reply #1 on: September 14, 2021, 11:53:49 PM »
What Rules are you talking about ?
How are you accessing those Rules (or do you mean Settings) ?

Since Avast Mobile Security would be downloaded from Google Play, any email would be associated with your Google Account, which may not be known to Avast.

So it isn't very clear exactly what it is you are trying to achieve.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security