Author Topic: Driver :: aswNetHub is BSODing my computer  (Read 1069 times)

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Offline raven.rcft

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Driver :: aswNetHub is BSODing my computer
« on: December 14, 2021, 06:45:43 AM »
Avast keeps BSODing my computer when I'm afk or sleeping...


STACK_COMMAND:  .thread 0xffffcb8365d34640 ; kb

SYMBOL_NAME:  aswNetHub+5a913

MODULE_NAME: aswNetHub

IMAGE_NAME:  aswNetHub.sys

BUCKET_ID_FUNC_OFFSET:  5a913

FAILURE_BUCKET_ID:  0xB8_aswNetHub!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {9ddec478-1451-b023-7c0c-f2d8300c2426}

Followup:     MachineOwner
--------------------------------------

Is there anyway to verify integrity on the driver file and make sure it's up-to-date?

Offline Asyn

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Re: Driver :: aswNetHub is BSODing my computer
« Reply #1 on: December 14, 2021, 09:30:57 AM »
- Which Avast..? (Free/Premium/One)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline raven.rcft

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Re: Driver :: aswNetHub is BSODing my computer
« Reply #2 on: December 14, 2021, 05:05:46 PM »
Avast Premium
Version 21.10.2498 (build 21.10.6772.706)
Win 10 64bit
No other Anti-virus apps
This is a clean install of windows with no other AVs being used in the past

Offline Asyn

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Re: Driver :: aswNetHub is BSODing my computer
« Reply #3 on: December 14, 2021, 05:13:56 PM »
1. Enable debug logging (Menu > Settings > General > Troubleshooting > Enable debug logging) and reproduce the issue.
2. Follow instructions: https://support.avast.com/article/33/ and post the File-ID or name of the Support-File here afterwards.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0