Unable to launch Avast!

[aglp]

Hello,

After having uninstalled NORTON, I have just installed AVAST HOME 4. I still cannot properly launch it. I have on the right bottom of the screen the small AVAST icon with a red zero. I did load the licence key, but it still does not want to launch the antivirus test. When I do it, I get a message saying "Splash Avast screen was unable to load the configuration"

I do not understand what is wrong. Could you help me please?

BR
Aglp

[DavidR]

Norton can be a real pig to remove all the debris.

A link worth looking at, which is a program removal tool that can remove the remnants of a number of different Norton Programs:
Removing your Norton program using SymNRT
You can also download SymNRT, a Norton uninstall tool that uninstalls all Norton 2004/2005/2006 products.

[aglp]

Hi,

I did all that. It did notmake any difference. What else shall I do ?

BR
Aglp

[Lisandro]

Any other antivirus besides Norton?
Which other Symantec products did you install?
Are you at an admin account?