So i just paid for 2 years avast cleanup, after it finished installing my wifi does not connect at all, ive tried everything but without wifi i cant do much? I need help.
Hi,
I am really sorry for your troubles but Cleanup does not iterfere with Wifi settings at all, could you please be more specific regarding what you did after you installed Cleanup?
Also it would be helpful if you could provide us with the log files so we can investigate where the problem is.
You can simply send them by executing our log collector utility.
- Navigate into c:\Program Files\AVAST Software\Cleanup\
- Look for SupportTool.exe and start it
- Confirm the Windows User Access Control dialog to start the tool
- After the initial check click "Next"
- Fill in your email address so we can contact you afterwards if necessary
- Click "Generate" button to start the process
- When everything is finished, send me the code displayed in the final screen (see the attached picture) so we can find the right package associated with it
Thank you for your cooperation!
