Author Topic: Block Google Keep. Why is my computer doing this?  (Read 2056 times)

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Offline krdondon

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Block Google Keep. Why is my computer doing this?
« on: July 23, 2022, 01:20:00 AM »
168.126.63.1
168.126.63.2
Korea's kt telecom company dns
Recently I reverted from google dns to dns provided by the carrier.
And these symptoms are occurring.

Is my computer infected?
Or is it because the Korean DNS is not encrypted?

DNSSEC
DNS over
HTTPS DNS over TLS
Communication DNS in Korea does not support 3 types.

My question Is my computer infected?.

Or is it a simple misdiagnosis?

https://keep.google.com/

6c0e00249604/2022-07-22T23:08:22.677Z


And even though I changed to google dns again.
The same warning window pops up and blocks something.

And it's not on the block list.
And I don't speak English, so I put the image into google translator.
Then there was a warning... and a web warning written in Persian language.
وب ) مهم

The additional message avast free is the same.
« Last Edit: July 23, 2022, 02:09:55 PM by krdondon »

Offline DanielDKK

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Re: Block Google Keep. Why is my computer doing this?
« Reply #1 on: July 24, 2022, 01:40:56 AM »
Hi Avast team,

I'm having this same issue.

I think everyone using the Avast antivirus is getting this error which prevents the use of Google Keep.

Please help to explain why a Google URL has been blacklisted and fix it.

Offline DavidR

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Re: Block Google Keep. Why is my computer doing this?
« Reply #2 on: July 24, 2022, 01:58:24 AM »
Has anyone reported it yet:
Reporting a Possible False Positive File or Website - https://www.avast.com/false-positive-file-form.php.
You should get a response in a day or two.

The url you give would need to be closer to those in the alerts (such as pa.clients6.google.com/notes/) for the virus labs team to investigate and correct if truly an FP.  I would also suggest giving a link back to this topic as it has more information than you could put in the remarks window.

Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline krdondon

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Re: Block Google Keep. Why is my computer doing this?
« Reply #3 on: July 24, 2022, 03:25:24 AM »
Thank you. First of all, I... I sent the correct url.

I hope it gets resolved.
my guess...
It appears that Google is encrypting Google Pages for its users.
using the key. It's like a new feature.
Avast seems to be misunderstood.
It's like a new Google feature... Avast feels like it's mistaken for malicious.
my guess.
« Last Edit: July 24, 2022, 03:31:52 AM by krdondon »

Offline DavidR

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Re: Block Google Keep. Why is my computer doing this?
« Reply #4 on: July 24, 2022, 09:06:44 AM »
You're welcome, lets hope it gets resolved quickly.

I have also tried to attract Avast Team attention to this in another related topic.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline DavidR

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Re: Block Google Keep. Why is my computer doing this?
« Reply #5 on: July 24, 2022, 09:08:36 AM »
Update, it would appear that this has now been corrected as reported in the other topic I mentioned.

They appear to have fixed the issue, Keep now works without the exception in place.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline r@vast

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Re: Block Google Keep. Why is my computer doing this?
« Reply #6 on: July 25, 2022, 08:23:26 AM »
Hi,

This was a False Positive.
Please accept our apologies for any inconvenience caused.
If you are still receiving the detection, please update your virus definitions https://support.avast.com/en-ww/article/Update-Antivirus/