Author Topic: Windows Hello Camera Blocked  (Read 622 times)

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Offline Murray22

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Windows Hello Camera Blocked
« on: August 11, 2022, 09:06:51 AM »
After the latest Avast update Windows Hello biometric facial recognition has stopped working.
When I disable shields this works again.
I have tried looking in the webcam control to see if I can allow this specific module to use the camera but I can't find the correct application to allow.
I could disable Webcam Protection in Avast but this should just work.
Any advice welcome

Offline r@vast

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Re: Windows Hello Camera Blocked
« Reply #1 on: August 11, 2022, 10:21:20 AM »
Hi,

Our developers are working on a fix. I, unfortunately, do not have an ETA.
Please accept our apologies for any inconvenience caused.

Offline djwdvm9

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Re: Windows Hello Camera Blocked
« Reply #2 on: August 13, 2022, 05:59:03 PM »
Thank you.  I'm having the same problem, and am unable to sign in via face recognition on a Surface 4 Laptop, running Windows 11.  Please let me know when a fix is available.

Offline Murray22

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Re: Windows Hello Camera Blocked
« Reply #3 on: August 14, 2022, 08:37:43 AM »
Thanks for this information, look forward to a speedy resolution to this issue.