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Windows Hello Camera Blocked
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Topic: Windows Hello Camera Blocked (Read 1515 times)
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Murray22
Newbie
Posts: 2
Windows Hello Camera Blocked
«
on:
August 11, 2022, 09:06:51 AM »
After the latest Avast update Windows Hello biometric facial recognition has stopped working.
When I disable shields this works again.
I have tried looking in the webcam control to see if I can allow this specific module to use the camera but I can't find the correct application to allow.
I could disable Webcam Protection in Avast but this should just work.
Any advice welcome
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r@vast
Avast team
Massive Poster
Posts: 2761
Re: Windows Hello Camera Blocked
«
Reply #1 on:
August 11, 2022, 10:21:20 AM »
Hi,
Our developers are working on a fix. I, unfortunately, do not have an ETA.
Please accept our apologies for any inconvenience caused.
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djwdvm9
Newbie
Posts: 1
Re: Windows Hello Camera Blocked
«
Reply #2 on:
August 13, 2022, 05:59:03 PM »
Thank you. I'm having the same problem, and am unable to sign in via face recognition on a Surface 4 Laptop, running Windows 11. Please let me know when a fix is available.
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Murray22
Newbie
Posts: 2
Re: Windows Hello Camera Blocked
«
Reply #3 on:
August 14, 2022, 08:37:43 AM »
Thanks for this information, look forward to a speedy resolution to this issue.
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Windows Hello Camera Blocked