Author Topic: Software BaseCamp del teclado Mountain Everest Max detectado como IDP.Generic  (Read 1083 times)

0 Members and 1 Guest are viewing this topic.

Offline lagunaeggman

  • Newbie
  • *
  • Posts: 2
Hola a todos, cuando instalo el software, descragado de la propia página oficial sin que el antivirus detecte ninguna incidencia, analizando el archivo descargado y reanalizado descomprimido sin de nuevo ninguna incidencia, al instalarlo en windows 10 detecta el ejecutable como idp.generic
¿ha tenido alguien esta incidencia?
¿Se trata de falso positivo?
Saludos

Offline rocksteady

  • Super Poster
  • ***
  • Posts: 1515
Please post here in English or find your own language section here: https://forum.avast.com/index.php?board=25.0

Offline lagunaeggman

  • Newbie
  • *
  • Posts: 2
Hello everyone, when I install the software, downloaded from the official page itself without the antivirus detecting any incidents, analyzing the downloaded and unzipped file again without any incidents, when installing it in Windows 10 it detects the executable as idp.generic
Has anyone had this issue?
Is it a false positive?
Cheers

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88767
  • No support PMs thanks
If you can post a screenshot of the Avast Alert window with the show details option open also.

Without this kind of information it is almost impossible to comment.

Was the detected file sent to the Quarantine area  ?

If so open the Avast Quarantine and hover over the file and select the ... (three dots to the right of the file) and choose the Send for analysis option.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security