Author Topic: Support doesnt work ???  (Read 961 times)

0 Members and 1 Guest are viewing this topic.

Offline Christian159

  • Newbie
  • *
  • Posts: 1
Support doesnt work ???
« on: March 31, 2023, 09:09:10 AM »
I wrote to the support 4 days ago, also received confirmation of receipt, with the information that it can take up to 2 days. (17731428)

That's not how I define customer service. If I write up to 2 days, then I also give the 3rd, but that's fine.

I just subscribed to Avast and unfortunately it wasn't the right plan. Cancellation does not work, extraordinary termination will probably take even longer. I actually want to stay with Avast, but then you should also take care of me.

Offline bob3160

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 48038
  • 63 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Support doesnt work ???
« Reply #1 on: April 02, 2023, 10:30:07 PM »
I wrote to the support 4 days ago, also received confirmation of receipt, with the information that it can take up to 2 days. (17731428)

That's not how I define customer service. If I write up to 2 days, then I also give the 3rd, but that's fine.

I just subscribed to Avast and unfortunately it wasn't the right plan. Cancellation does not work, extraordinary termination will probably take even longer. I actually want to stay with Avast, but then you should also take care of me.
Not an excuse but weekends don't count. :)

Contact Sales:  https://support.avast.com/en-us/contact/sales/
If you don't have an order # use 00000000 then explain your problem.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet