Author Topic: No Internet! Useless Interface.  (Read 2768 times)

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Offline Annie Body

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No Internet! Useless Interface.
« on: April 02, 2023, 10:58:16 AM »
How can the new Avast advise I have no internet connection when I am using this forum?
The new interface is hopelessly bad. All white and no dark mode so I shall not be updating my phones.
Why do companies allow software programmers unlimited control without any training in ergonomics?
Please don't bother replying as I am uninstalling One due to it being utter crap!

Offline Annie Body

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Re: No Internet! Useless Interface.
« Reply #1 on: April 02, 2023, 11:04:25 AM »
Also, how can I be asked to activate my account on one page when another page advises me the account is active?
Didn't know I had a quantum computer with both states active at the same time.

Offline HEATHER12

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Re: No Internet! Useless Interface.
« Reply #2 on: April 29, 2023, 07:50:02 PM »
I am having the same issue plus more. Internet continually cuts out. Continuous DNS errors. What a waste of money. I have posted issues in the past, but no response. I have submitted logs... no response. I will absolutely NEVER add this to my other devices.

Offline RedFan

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Re: No Internet! Useless Interface.
« Reply #3 on: May 17, 2023, 08:34:36 PM »
Also seen this behaviour with avast one and avast free, sometimes website's doesn't load properly or mails not coming in ... looks like a timeout of internet because of avast, with other security software no problem.
Haven't tested AVG to see if has the same issue.
« Last Edit: May 17, 2023, 08:43:40 PM by RedFan »
Intel® i3 Quad-Core @4,3 GHZ. RAM: 16GB ddr4 || SSD 500 GB || Windows 11 Home x64 || Chromium user.

Offline RedFan

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Re: No Internet! Useless Interface.
« Reply #4 on: June 03, 2023, 09:45:57 PM »
Avast one essential  blocks emails in thunderbird don't know which shield, when you turn off all shields, it works for email !!
Intel® i3 Quad-Core @4,3 GHZ. RAM: 16GB ddr4 || SSD 500 GB || Windows 11 Home x64 || Chromium user.

Offline DavidR

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Re: No Internet! Useless Interface.
« Reply #5 on: June 04, 2023, 03:02:57 AM »
Avast one essential  blocks emails in thunderbird don't know which shield, when you turn off all shields, it works for email !!

I don't use Avast One, so I'm not familiar with the shield names, but my guess would be the eMail Guardian.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline RedFan

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Re: No Internet! Useless Interface.
« Reply #6 on: June 04, 2023, 08:17:31 AM »
Hi,
I disabled email guardian, nothing happens, disabled firewall nothing happens, then i decided to stop all shields and than it worked.
Meanwhile i use AVG but not installed the mailshield
Intel® i3 Quad-Core @4,3 GHZ. RAM: 16GB ddr4 || SSD 500 GB || Windows 11 Home x64 || Chromium user.

Offline DavidR

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Re: No Internet! Useless Interface.
« Reply #7 on: June 04, 2023, 12:49:31 PM »
Hi,
I disabled email guardian, nothing happens, disabled firewall nothing happens, then i decided to stop all shields and than it worked.
Meanwhile i use AVG but not installed the mailshield

Strange, I would have thought that it would be the same under the skin.  Unless of course there isn't an equivalent to Avast One (e.g AVG One).

Also I don't know if you are using Thunderbird to retrieve webmail of if it is conventional email using Pop3/SMTP protocols.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security