Author Topic: Avast One Essential and Windows Security  (Read 1763 times)

0 Members and 1 Guest are viewing this topic.

Offline Mateusz99

  • Newbie
  • *
  • Posts: 4
Avast One Essential and Windows Security
« on: June 19, 2023, 07:24:47 PM »
Hey,
after reinstalling Avast One Essential I noticed that Windows Security tray icon disappeared and I can't turn it back on. It's enabled in autostart. Is it expected behavior? I don't remember it happening in the past with Avast One or other AVs.
Thanks for any response

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88756
  • No support PMs thanks
Re: Avast One Essential and Windows Security
« Reply #1 on: June 19, 2023, 09:15:12 PM »
When a third party antivirus is installed by the user, Microsoft Windows disables the Windows Defender antivirus to avoid conflict.

Now, I don't use Avast One Essential (but Avast Antivirus Free), but the same should happen.  I don't know why it would have been an auto start entry after a 3rd party antivirus is installed.

I also use Windows 10, but it should be the same in Windows 11.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Mateusz99

  • Newbie
  • *
  • Posts: 4
Re: Avast One Essential and Windows Security
« Reply #2 on: June 19, 2023, 11:59:19 PM »
I used Avast Free Antivirus and Bitdefender Free and the Windows Defender tray icon was on taskbar. Even used Avast One Essential in the past too and the icon was also there. So because of that I'm surprised it disappeared now. But when I open Windows Defender app it says everything is working so I guess it's how it's should be

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88756
  • No support PMs thanks
Re: Avast One Essential and Windows Security
« Reply #3 on: June 20, 2023, 01:01:18 AM »
I have never seen the Windows Defender Tray icon, so I don't know why this is and why it was introduced.  I have been using Avast Free for 20 years.  Way before Windows 10 came along and when I switched to windows 10, I installed Avast immediately. 

Now elements of Windows Defender may still be present (when you install a 3rd party AV) as you can choose to have it present to run on-demand scans and presumably also keep its virus database updated.  But I declined the periodic scans option, so never saw this Windows Defender tray icon.  I just wonder if that icon were to enable you to run an on-demand scan. 

Do you mean the Taskbar on the left or the Toolbar on the right  ?
In windows10 I have been able to send the Windows Security to the Taskbar on the left (Different presumably to Windows 11s Central location.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88756
  • No support PMs thanks
Re: Avast One Essential and Windows Security
« Reply #4 on: June 20, 2023, 10:49:46 AM »
OK I have just seen this in the Avast Antivirus side of the forum and Avast One would probably have some of the same code under the Avast One skin, it might apply.

<snip quotes>
Hello everyone, please let me inform you that yesterday, we finally found out what is causing the issue so let me share some key points:
* the problem seems to start with 23.3 version (23.2 and lower seems to be ok)
* the problem is somehow connected to our security network driver aswNetHub.sys - when not loaded, problem does not occur

Now, hunting what exactly is causing the issue and fixing it could be longer (not much changes went to this driver recently, so it could be something related but not directly connected) but bug is recorded and colleagues are looking at it. Will keep you informed about it.

Have a nice day ;)

Hopefully this bug when found exactly it happened is resolved would also be applied to the Avast One side.

Click the link at the top of the quote to take you to the topic and click the Notify button at the Top and Bottom of the page to be notified of new posts.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Mateusz99

  • Newbie
  • *
  • Posts: 4
Re: Avast One Essential and Windows Security
« Reply #5 on: June 20, 2023, 01:06:13 PM »
Thank You for linking that. So looks like I have to wait for Avast to update then

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88756
  • No support PMs thanks
Re: Avast One Essential and Windows Security
« Reply #6 on: June 20, 2023, 07:34:50 PM »
Thank You for linking that. So looks like I have to wait for Avast to update then

You're welcome.

Essentially until a resolution (and patch) is found you would have to manually open the Windows Security if you wanted to run a scan.  But with any on-access antivirus (like Avast) the need for on-demand scans is much depreciated.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Nunzio77

  • Poster
  • *
  • Posts: 412
Re: Avast One Essential and Windows Security
« Reply #7 on: June 23, 2023, 02:53:17 PM »
Thank you and good day!
Nunzio
----------------------------
Avast Free - Windows 10 Pro-32 Bit, Intel Core2 Duo CPU T7500, RAM 4 Gb, SDD 512 Gb, ATI Mobile Radeon HD 2400 - Avast Mobile Security Free - Smartphone Android

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88756
  • No support PMs thanks
Re: Avast One Essential and Windows Security
« Reply #8 on: June 23, 2023, 06:41:03 PM »
Read here, it's the same problem as Avast Free:

https://forum.avast.com/index.php?topic=323692.0

https://forum.avast.com/index.php?topic=324095.0

The first link is already in Reply #4, the quoted text (which the OP has visited, Reply #5).

The second is to the beta stream and the OP isn't on the beta stream
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security