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Author Topic: Update Payment Issue  (Read 482 times)

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Offline step1112

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Update Payment Issue
« on: March 05, 2024, 12:08:55 PM »
I want to renew my Avast Premium Security product but my payment isn't going through. I continue to receive a message that I need to update my payment method. There is no link available for me to update the payment method. Any solutions?
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Offline DavidR

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Re: Update Payment Issue
« Reply #1 on: March 05, 2024, 12:46:09 PM »
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Ulla5

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Re: Update Payment Issue
« Reply #2 on: March 15, 2024, 06:29:40 PM »
I am having the same issue, and just now it not possible to change the payment method. I pay via Paypal, and there is not way to change that to paying with credit card. They say on the website that it is not possible at the moment. I got in contact with customer service but got no e-mail confirming my request. What's the matter?
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