Author Topic: Avast software completely slowed my iMac  (Read 1144 times)

0 Members and 1 Guest are viewing this topic.

Offline Marcia22

  • Newbie
  • *
  • Posts: 1
Avast software completely slowed my iMac
« on: March 13, 2024, 04:13:11 PM »
Just bought the Premium Security for Mac. This made everything on my computer run like molasses. I called for a refund that the person on the phone tried to tell me I needed different software and the my computer was likely too old (it isn't). I declined to try a different software because a company that takes my money for premium software for Mac then tries to tell me I should download different software does not have itself together. Really wish I could find a virus protection that would work.

Offline prokopes_

  • Avast team
  • Sr. Member
  • *
  • Posts: 267
Re: Avast software completely slowed my iMac
« Reply #1 on: March 14, 2024, 03:10:33 PM »
Hi @Marcia22, I'm sorry to hear about your experience. I see your refund is already in progress, but this was certainly not the correct approach from our support team. We will check with the team why they offered a different product in this situation.

If you want us to investigate the performance problem itself, let us know, and we will contact you.