Author Topic: False Positive Reported for Website  (Read 724 times)

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Offline pault

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False Positive Reported for Website
« on: June 05, 2024, 01:56:18 PM »

We have been told that our site is being blocked by Avast web security. I have now purchased Avast to check this and can see that when I try and access out site - it is flagged as a scam site. The site is not a scam site and I have completed the false positive report but there does not seem to be any feedback on the false positive report - ie there are no confirmation emails, no case no etc.

How long should it take for a false positive to be checked and removed. The only security apps that flag us are avast and AVG. The site is clean in all other scanners I have checked, has sucuri running on the site, etc. Vert frustrating to be blocked for a large number of customers for no reason.


Offline DavidR

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Re: False Positive Reported for Website
« Reply #1 on: June 05, 2024, 02:42:19 PM »
Considered a Low risk here - -  with some hardening improvements.

That said a visit to your site doesn't have a problem.
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