Software updater not work in Avast 24.8/24.9

[TheOwner]

After update to Avast 24.8, software updater not load applications. I see only "Software updater" and below is blank page.

[DavidR]

Just manually updated and restarted from 24.7 to avast! free  24.8.6127 (build 24.8.9372.862) UI 1.0.814 and that section (Performance) displays normally.

I assume you have done a system restart.

[TheOwner]

Of course I did restart. Strange thing is, I have small download arrow on Software updater icon, but I have software updater already installed. I checked it under components and also settings page for software updater is available.

[DavidR]

If you mean the small arrow is the one in my previous attached image, I don't thing that means you need to download it.

However, in the Menu > Settings > Performance indicates it is a paid product 'for the automatic update of said programs.'

Personally I have never used this, preferring to keep my programs up to date manually and let Microsoft handle the windows updates.

[TheOwner]

If you mean the small arrow is the one in my previous attached image, I don't thing that means you need to download it.

However, in the Menu > Settings > Performance indicates it is a paid product 'for the automatic update of said programs.'

Personally I have never used this, preferring to keep my programs up to date manually and let Microsoft handle the windows updates.

I dont mean anything about your image. I just report my Software updater shows nothing.

[thefourthespada]

After update to Avast 24.8, software updater not load applications. I see only "Software updater" and below is blank page.

I have that same problem yesterday until now. I even went to uninstall it using avastclear and reinstall it again. After installing it from offline installer, it went ok. But After updating the Virus Definitions version. It went like that again.

[TheOwner]

After update to Avast 24.8, software updater not load applications. I see only "Software updater" and below is blank page.

I have that same problem yesterday until now. I even went to uninstall it using avastclear and reinstall it again. After installing it from offline installer, it went ok. But After updating the Virus Definitions version. It went like that again.

I did clean installation too. Its probably bug and should be fixed.

[Michael529]

Something has changed with the Software Updater screens but, on my Avast Free, I get (essentially) the same display as @DavidR not that in @TheOwner's post when I click "Performance" from the main GUI.

[dnzrzx34]

Same here, just an empty page.

[CriticalHit_NL]

Could we get a word on this because this happened to me to leaving me wondering for a while what is wrong.
The software updater module is installed but it says it isn't for some reason.
The first checkbox to enable automatic updates checks, but is not remembered.

I've already done a full clean installation of Avast! with all leftover files and registry removed as far as I could tell but no fix.

[prokopes_]

Hi, I'm sorry about this trouble. We're preparing fix for a similar problem that may occur in some non-english languages. Can you please check if the problem persists when you temporarily switch your UI language to English?

To do that, please:

• Open Avast and go to - Menu - Settings - General - User Interface - MANAGE LANGUAGES - check English and let it install.
• Once installed, select English from the list of available languages.
• Close settings and go to the Software Updater menu.

Please let me know if it worked.

[dnzrzx34]

It doesn't change when language is set to english.
Settings are there, main window is empty.

[mchain]

Sorry, I've to report this issue is prevalent in my systems.  This is a GUI issue as the usual placeholders are not present on any of my systems.

See attached below:

Performing a clean install does not rectify this issue in all cases.

I use American English. 

See second post for an additional .png attached file.

[mchain]

Follow-up to attach one more .png file.

Just to be clear, I don't use this feature to keep programs up-to-date, as there are other updating programs that are more comprehensive, but only to keep an eye on things

[petr blatny]

Hello everyone. We are really sorry for this mess. We changed software update engine in 24.8 version. Ufortunately setup changes are not ready properly and UI doesn't offer correct step to add this component when missing - we are fixing it right now. As a fix for the meantime you can install Software updater via Add/Remove features from the Avast setting. Software Updater is now part of Cleanup component and Software Updater item will be removed. So if you need Software updater back you have to install Cleanup.