Hi ! I'm new ! Couldn't you guess ?
First morning after installation of Avast! 4 Home, and my Incredimail starts up as normal. Avast! detected two incoming Emails with Win32:Netsky-C[Wrm] ......... one said 'Believe me' and the other 'Is that your attachment?'.
Avast! came up with the "Don't panic!" message and options to 'send to chest', 'repair', and 'delete'. The delete option had the 'delete on restart if necessary' option (I think that's what it said - so I ticked it.
My questions are these ;
1. Because I, obviously, did panic a bit, I noticed that the Emails didn't delete, so I restarted the PC, but they were still there and hadn't been deleted. Did I do something wrong ?
2. I deleted them manually from my inbox and they are now in my deleted items folder in Incredimail.
What should I have done, and
what should I do when Email infected files are detected in future please ? Which is the
preferred option of the ones given ?
I have looked at the Help pages but can't get a clear picture of the precise actions I should perform when an infected Email is found.
3. Should I now permanently delete the two files and should I be performing some sort of
cleanup, or repair, of my system ?
4. I can't find any evidence of Avast! having found these two files in any of Avast! 's logs, etc.. Should there be ?
5. Basically what should I DO NEXT PLEASE ?
Thankyou very much for helping, and I'm sorry my first contribution to this excellent forum isn't exactly a contribution, but more a plea for advice.
Milkman.