Author Topic: multiple (50) instances of ashWebSv.exe  (Read 15333 times)

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lister

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multiple (50) instances of ashWebSv.exe
« on: June 10, 2008, 07:21:29 PM »
I'm running Vista Home Premium and today I noticed I have 50 instances of ashWebSv.exe running in the processes list in the taskmanager.
They stay open whether the browser is open or not.

Anyone?

Offline DavidR

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Re: multiple (50) instances of ashWebSv.exe
« Reply #1 on: June 10, 2008, 08:33:25 PM »
I have seen one other post (with an image) of this issue, though not 50 instances of ashWebSv.exe multiple instances. I don't know if that one was also Vista OS, but my XP task manager only reports 1 instance.

I don't know if this would be different if I or you used IE and had multiple windows open ?
I use firefox so only see one window with multiple tabs.

I would normally suggest that you do a clean reinstall, but I don't use Vista nor IE7 so I can't test to see if there would be multiple occurrences of ashwebsv.exe. It certainly wouldn't hurt to try it.

Download the latest version of avast http://www.avast.com/eng/download-avast-home.html and save it to your HDD, somewhere you can find it again. Use that when you reinstall.

Download the avast! Uninstall Utility, find it here and save it to your HDD.

Now uninstall (using add remove programs), reboot, run the avast! Uninstall Utility, reboot, install the latest version, reboot.
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Offline Lisandro

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Re: multiple (50) instances of ashWebSv.exe
« Reply #2 on: June 10, 2008, 09:35:09 PM »
I noticed I have 50 instances of ashWebSv.exe running in the processes list in the taskmanager.
Where? Into TCPView? Into your firewall activity log? Or into Windows task manager?
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Offline DavidR

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Re: multiple (50) instances of ashWebSv.exe
« Reply #3 on: June 10, 2008, 10:37:26 PM »
He says the task manager in the text you quoted.

I have also see an image of the same thing (in task manager) today in another topic, I couldn't find it though.
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Offline Lisandro

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Re: multiple (50) instances of ashWebSv.exe
« Reply #4 on: June 10, 2008, 11:34:09 PM »
I suggest an installation from the scratch:

1. Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall and use it for complete uninstallation.
4. Boot.
5. Install again the latest avast! version.
6. Boot.
7. Check and post the results.
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Offline alanrf

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Re: multiple (50) instances of ashWebSv.exe
« Reply #5 on: June 11, 2008, 01:14:58 AM »
I suspect this is the post David is referring to:

http://forum.avast.com/index.php?topic=36114.msg303892#msg303892

Offline Lisandro

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Re: multiple (50) instances of ashWebSv.exe
« Reply #6 on: June 11, 2008, 01:33:30 AM »
But we do not find an answer and don't know how to troubleshoot it...
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Offline DavidR

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Re: multiple (50) instances of ashWebSv.exe
« Reply #7 on: June 11, 2008, 02:38:54 AM »
I suspect this is the post David is referring to:

http://forum.avast.com/index.php?topic=36114.msg303892#msg303892

Yes Alan that is the one.
Since your involved in that topic you might suggest to skyguy a clean reinstall and see if it resolves the problem.
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Offline Vlk

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Re: multiple (50) instances of ashWebSv.exe
« Reply #8 on: June 11, 2008, 09:07:10 AM »
lister, indeed an interesting problem.

Could you please open the Task Manager again, go to the Processes page, menu View -> Select columns and check the box next to "Threads".
What is the Threads value for each of the ashWebSv.exe processes?

Thanks
Vlk
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lister

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Re: multiple (50) instances of ashWebSv.exe
« Reply #9 on: June 12, 2008, 01:05:26 AM »
After a reboot, the problem has gone away. I'll certainly post back if it happens again.

Though i'll soon be formatting and installing XP on the laptop, so it may not happen again.
« Last Edit: June 12, 2008, 01:07:17 AM by lister »

Hairsnooks

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Re: multiple (50) instances of ashWebSv.exe
« Reply #10 on: June 20, 2008, 09:26:07 PM »
Good-day. I searched and found this topic the other day because I also had 50 of them. I followed the advice and re-booted and they went away.

I've noticed for some time that I've been having a 'chattering' problem, freezing for a split second etc. (Can't remember when it started.)

Today I noticed that my hard drive was chattering a bit again and so looked at the task manager: my normal 50 processes had once again jumped to 100. But this time I had the following:

scvhost.exe =   9 of them (6 to 32 threads)
winRAR.exe  = 41 of them  (1 to 3 threads)

Note that it adds up to 50 once again. This may help someone somewhere to get a handle on what's going on.

Thank you.

I suppose it would help if I told you it was Vista Basic on an Acer.
« Last Edit: June 20, 2008, 09:29:05 PM by Hairsnooks »

tinsoldier

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Re: multiple (50) instances of ashWebSv.exe
« Reply #11 on: May 28, 2009, 05:24:26 AM »
Hi folks.  I was wondering if there has been any update to this problem.  I have completed an uninstall and reinstall as suggested by Tech & DavidR.  Still have the problem.   It's really dragging the performance of the computer down.  The problem always occurs on start-up and persists for as long as 45 minutes.  After start-up, all instances but one will close and things seem to run pretty smoothly after that.

TIA

Jim

Offline calcu007

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Re: multiple (50) instances of ashWebSv.exe
« Reply #12 on: May 28, 2009, 05:53:12 AM »
Please read VKL post
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tinsoldier

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Re: multiple (50) instances of ashWebSv.exe
« Reply #13 on: May 28, 2009, 06:29:54 AM »
Shows a thread value of 18 at the moment.  I have no idea what that means.  Also, at the moment, I only have one instance of the .exe running.

Jim

Offline DavidR

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Re: multiple (50) instances of ashWebSv.exe
« Reply #14 on: May 28, 2009, 03:19:39 PM »
I believe that is normal as I only have one occurrence of ashwebsv.exe and it has 21 threads, that I guess is related to what it has scanned, the number of windows/tabs open, etc. (I really don't know for sure). I have firefox with 11 open tabs.
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