Author Topic: Uninstall Help  (Read 2913 times)

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ki4cgs

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Uninstall Help
« on: April 01, 2004, 10:15:06 PM »
When I went to download Avast Antivirus I mistakenly clicked on the Pro Version and installed it first. When I noticed the problem I tried to uninstall the Pro version so I could download the Home version and use it. When I try to uninstall it from the Add/Remove Programs window it gives me an error that says: Error loading C:\PROGRA~1\ALWILS~1\Avast4\Setup\setiface.dll”. The specified module could not be found. How do I uninstall the Pro Version and install the Home Version?  ???


PS. I have tried to install the home version over the pro version without uninstalling anything. That does not work either. A bar comes up, goes to 100% then goes off.

Offline igor

  • Avast team
  • Serious Graphoman
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  • Posts: 11848
    • AVAST Software
Re:Uninstall Help
« Reply #1 on: April 01, 2004, 11:01:40 PM »
Normally, turning Pro version to Home can simply be done by entering a Home-version serial number - the Pro modules will automatically be uninstalled.
In this case, however, it sounds like installation is corrupted somehow... can you select "Repair" from the Control Panel?

shgoh

  • Guest
Re:Uninstall Help
« Reply #2 on: April 02, 2004, 03:06:01 PM »
last resort is to try avast uninstall utility...

http://www.avast.com/i_idt_1336.html