Author Topic: Avast not removing 'New folder.exe'  (Read 27682 times)

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Online DavidR

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Re: Avast not removing 'New folder.exe'
« Reply #15 on: December 17, 2008, 07:06:53 PM »
You don't have to wait, you can try what I suggested in my very first reply, otherwise yes you would have to wait.

You don't have to accept the option 'do you' if it is related to the same thing.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: Avast not removing 'New folder.exe'
« Reply #16 on: December 17, 2008, 07:43:53 PM »
OK. I am on to it.

Where to get 'HijackThis log'?

thanks.

Offline Maxx_original

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Re: Avast not removing 'New folder.exe'
« Reply #17 on: December 17, 2008, 07:46:58 PM »
the proper detection is added internally afaik... you'll see the change in virus name tomorrow hopefully.. we would like to make this cycle faster, but that's not possible without the change of our server infrastructure...

Offline Lisandro

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Re: Avast not removing 'New folder.exe'
« Reply #18 on: December 17, 2008, 07:48:37 PM »
The best things in life are free.

Online DavidR

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Re: Avast not removing 'New folder.exe'
« Reply #19 on: December 17, 2008, 07:49:37 PM »
By running the HJT program, a link for it was in the first reply.

Here is another link and a tutorial.

Program & Tutorial - Also useful as a diagnostic tool - FileHippo Download - HiJackThis and post the contents of the HJT log file here. - HJT Information HiJackThis Tutorial.
Download and run HJT and post the contents of the log file (cut and paste) into this topic, you may need to split it over two or more posts depending on how large it is.

Hopefully as Maxx said it won't be long before the boot-time or standard scans will detect this.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

webbs

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Re: Avast not removing 'New folder.exe'
« Reply #20 on: December 17, 2008, 08:08:43 PM »
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:06:10 PM, on 12/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\Db5d\services.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\xxxxxxx\Application Data\csrss.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Documents and Settings\xxxxxxx\Start Menu\Programs\Startup\Microsoft Startup Controller.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoFXM08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [000] C:\WINDOWS\Db5d\services.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [000] C:\Documents and Settings\xxxxxxxx\Application Data\csrss.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [SRUUninstall] "C:\WINDOWS\System32\msiexec.exe" /x {6AF90EF6-F7F9-466C-99F4-1774826FBB40} /qn REBOOT=ReallySuppress (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [SRUUninstall] "C:\WINDOWS\System32\msiexec.exe" /x {6AF90EF6-F7F9-466C-99F4-1774826FBB40} /qn REBOOT=ReallySuppress (User 'Default user')
O4 - Startup: Microsoft Startup Controller.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: hp officejet 4100 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
« Last Edit: December 18, 2008, 12:07:16 AM by webbs »

webbs

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Re: Avast not removing 'New folder.exe'
« Reply #21 on: December 17, 2008, 08:09:11 PM »

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PDFtypewriter - {B5EE1724-E26C-4431-A8F3-96FC5FE55CA1} - C:\Program Files\PDFtypewriter\PDFtypewriterie.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {11111111-1111-1111-1111-111111111123} - ms-its:mhtml:file://C:\ss.MHT!http://gravyincome.org//chm.chm::/files/mstasks.exe
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by22fd.bay22.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1095959126343
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166623700921
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/gs/install/guidedsolutions.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {FC327B3F-377B-4CB7-8B61-27CD69816BC3} - http://www.getweathercast.com/WeatherAutoCAST0010.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O24 - Desktop Component 0: (no name) - http://disney.go.com/princess/assets/wallpapers/ariel_800x600.jpg

--
End of file - 10554 bytes

webbs

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Re: Avast not removing 'New folder.exe'
« Reply #22 on: December 17, 2008, 08:10:35 PM »
Above is my Hijackthis log.

Note: I uninstalled Symantec long back. Why still it is in my computer?

Online DavidR

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Re: Avast not removing 'New folder.exe'
« Reply #23 on: December 17, 2008, 09:01:14 PM »
Note: I uninstalled Symantec long back. Why still it is in my computer?

Because it is a pig to get rid of anf frequently causes issues with security applications installed after.

A link worth looking at, which is a program removal tool that can remove the remnants of a number of different Norton Programs:
Removing your Norton program using SymNRT
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Online DavidR

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Re: Avast not removing 'New folder.exe'
« Reply #24 on: December 17, 2008, 09:30:10 PM »
Deleted.
« Last Edit: December 18, 2008, 03:37:43 PM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

webbs

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Re: Avast not removing 'New folder.exe'
« Reply #25 on: December 18, 2008, 02:54:45 AM »
the proper detection is added internally afaik... you'll see the change in virus name tomorrow hopefully.. we would like to make this cycle faster, but that's not possible without the change of our server infrastructure...

How can I know that Avast is ready to remove this virus?

thanks.

webbs

  • Guest
Re: Avast not removing 'New folder.exe'
« Reply #26 on: December 18, 2008, 02:58:56 AM »
I have just had a quick look at your log file.

Your version of Acrobat Reader is way out of date and as such vulnerable to exploits, so perhaps there other out of date programs you need to address too, like XP SP2, SP3 has been out for 6 months now.

I can't even upgrade the system. 'Access Denied' error when updating SP3.


Quote
Did you set this hosts entry up ?
O1 - Hosts: 64.91.255.87 www.dcsresearch.com

No.


Quote
Suspect, a system file name but in the wrong location:
O4 - HKCU\..\Run: [000] C:\Documents and Settings\xxxxxxx\Application Data\csrss.exe

David, can you please delete two lines from your post?

thanks.

I will just wait on Avast support to release the fix. This is overwhelming to me.



« Last Edit: December 18, 2008, 03:10:14 PM by webbs »

Offline Maxx_original

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Re: Avast not removing 'New folder.exe'
« Reply #27 on: December 18, 2008, 11:12:07 AM »
the proper detection is added internally afaik... you'll see the change in virus name tomorrow hopefully.. we would like to make this cycle faster, but that's not possible without the change of our server infrastructure...

How can I know that Avast is ready to remove this virus?

thanks.

you'll see the concrete virus name (Win32:Trojan-gen e.g.) in the antirootkit dialog...

webbs

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Re: Avast not removing 'New folder.exe'
« Reply #28 on: December 18, 2008, 02:48:57 PM »
you'll see the concrete virus name (Win32:Trojan-gen e.g.) in the antirootkit dialog...

Where exactly is this antirootkit dialog screen?

thanks.

Online DavidR

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Re: Avast not removing 'New folder.exe'
« Reply #29 on: December 18, 2008, 03:04:02 PM »
Deleted.
« Last Edit: December 18, 2008, 03:37:58 PM by DavidR »
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security